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Divisional Sales Manager (Contract 6 months)

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Staples

Jul 26, 2024

Applications are closed

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    Sales & Business Development
  • Vancouver

Requirements

  • 3 years of Retail Management experience (or any other sector focused on customer experience)
  • Successful completion of high school & post-secondary education is preferred
  • Proven track record of achieving customer service excellence and sales results
  • Affinity with technology
  • Be a dynamic, inspiring partner to our customers and for our associates
  • Curious
  • Approachable
  • Passionate
  • Solutions Finder

Responsibilities

  • You will be responsible for enabling our work, learn, and grow culture; for our customers and associates. You are accountable for achieving business results based on your sales strategy for a specific area of the store; maximizing sales, hunting for internal and external referral opportunities and connecting new and existing customers to all our channels to ensure the customers' working and learning goals are met. You’re a coaching expert—attracting, training, and developing associates to be dynamic, inspiring partners in all areas of the business. You bring customer experience excellence to life at Staples. You and your team find ways to inspire our customers; you build loyalty and trust; and add value to the customer in ways that are meaningful to them to help them work, learn, and grow.
  • Provide leadership and support the sales culture at the store, with a specific focus on your assigned area.
  • Own and nurture the customer experience.
  • Drive referral-based business development to grow sales and customer loyalty.
  • Provide team leadership through hiring, onboarding, learning & development, and coaching.
  • Manage costs and meet all operational and financial metrics.
  • As a leader in the store, you inspire your team by ensuring appropriate communication happens on a daily basis as well as by keeping them engaged and motivated to bring their best to work, every day.
  • You will lead, coach and manage the operational excellence and store standards for your departments.
  • Support loss prevention and compliance.
  • Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority.

FAQs

What is the primary role of the Divisional Sales Manager at Staples Canada?

The primary role of the Divisional Sales Manager is to enable a work, learn, and grow culture, focusing on achieving business results through sales strategy implementation for a specific area of the store, maximizing sales, and enhancing customer experience.

How many years of experience are required for this position?

A minimum of 3 years of Retail Management experience or experience in any other customer experience-focused sector is required for this position.

What educational qualifications are preferred for applicants?

While successful completion of high school is required, post-secondary education is preferred for applicants.

What qualities and skills should a successful candidate possess?

A successful candidate should demonstrate customer service excellence, sales results, affinity with technology, and be dynamic, curious, approachable, passionate, and a solutions finder.

What responsibilities does the Divisional Sales Manager have concerning team leadership?

The Divisional Sales Manager is responsible for hiring, onboarding, training, coaching, and developing associates to foster a supportive and engaging work environment.

Are there any benefits offered with this position?

Yes, the position offers benefits including an associate discount, health and dental benefits, RRSP/DPSP, performance bonuses, and access to learning and development programs, among others.

What kind of work environment does Staples Canada promote?

Staples Canada promotes an inclusive and diverse work environment, welcoming individuals from various backgrounds and encouraging applications from all qualified candidates, including those with disabilities.

Will the Divisional Sales Manager be required to work flexible hours?

Yes, the role requires working a variety of shifts, including evenings and weekends.

What is the significance of loss prevention and compliance in this role?

The Divisional Sales Manager is expected to support loss prevention and compliance efforts, ensuring that operational standards are met and that a safe environment is maintained for colleagues and customers.

How does Staples Canada ensure a safe working environment?

Staples Canada prioritizes maintaining a clean and safe environment, focusing on the safety of associates and customers while regularly addressing safety issues.

Is prior experience in sales important for this position?

Yes, having a proven track record of achieving sales results is essential for the success of the Divisional Sales Manager role.

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Staples

Hybrid & happy. Delivered. Let Staples’ expertise and curated products help you stay connected, productive and inspired.

Retail & Consumer Goods
Industry
10,001+
Employees
1986
Founded Year

Mission & Purpose

At Staples, Business is Human, which means our people ‘think beyond the algorithm’ to deliver for customers. A leader in workspace products and solutions for over 35 years, Staples has thousands of experts dedicated to applying their intuition, expertise, and experience to bring out the best that technology such as AI has to offer. These experts make work easier, smarter, and more efficient for businesses of all sizes. The company operates in North America through eCommerce and direct sales and is headquartered near Boston, Massachusetts.