FAQs
What is the role of a Duty Manager at Heron Foods?
The Duty Manager at Heron Foods is responsible for leading and inspiring the team, ensuring exceptional customer service, maintaining store cleanliness and merchandising, and aiming to achieve sales targets and profitability.
What are the working hours for the Duty Manager position?
The Duty Manager position is part-time, with a contract of 27 hours per week.
What qualifications or experience do I need to apply for this position?
You need to have proven success in a supervisory role such as Retail Supervisor, Duty Manager, Assistant Manager, or Shift Manager within a fast-paced retail environment.
What benefits do employees receive at Heron Foods?
Employees receive a 10% discount at both Heron Foods and B&M stores, ongoing learning and career progression opportunities, free confidential wellbeing support, 24/7 online access to a GP for themselves and their family, 30 days of annual leave (pro rata), recognition for long service, rewards for work anniversaries, and more.
Is there support for my wellbeing as an employee?
Yes, Heron Foods offers free, confidential wellbeing support via an employee assistance programme.
How can I participate in community involvement while working at Heron Foods?
Employees at Heron Foods can join charity partner fundraisers and can refer friends for financial incentives, promoting community involvement and connection.
What qualities are sought in a candidate for the Duty Manager role?
Candidates should be energetic, organised, passionate about leadership, and thrive in a lively, sometimes challenging retail environment.
Will there be opportunities for career advancement at Heron Foods?
Yes, there are ongoing learning and career progression opportunities available for employees at Heron Foods.

