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E Store Sales Assistant

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Superdrug

Nov 17

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Chester

AI generated summary

  • You need to have attention to detail, strong communication skills, a passion for retail, willingness to learn, flexibility in hours, and optionally, be open to training for piercing services.
  • You will pick and pack online orders, provide excellent in-store customer service, maintain stock levels, ensure store presentation, and contribute to achieving store targets.

Requirements

  • Accuracy and Attention to Detail
  • Confident and clear communication skills
  • Passionate about retail and customer service
  • Desire to learn and improve your knowledge/skills
  • Willingness to carry out piercing services for our customers (training provided) (Optional)
  • Flexible in working hours and adaptable to change
  • Enhanced company sick pay and pregnancy loss and support

Responsibilities

  • In our E Store Sales Advisers, we look for a positive mindset, people who can support their team to get things done and enjoy getting involved.
  • Your role at Superdrug as one of our E Store Sales Advisers will be all about customer service, you’ll be picking the e-orders that come through from our online customers and packing them to be sent directly to their doors.
  • You’ll also be delivering excellent service to our customers in store.
  • You’ll help ensure that the store is well stocked, and a high level of store presentation is maintained and actively be involved in achieving the store targets.

FAQs

What is the location of the E Store Sales Assistant position?

The position is located at Unit 6 Grand Junction Retail Park, Crewe CW1 2RP.

How many hours per week will I be working?

You will be working 18 hours a week, with the opportunity to work more hours.

What is the salary range for this position?

The salary for the E Store Sales Assistant position ranges from £9.50 to £12.50 per hour.

What are the main responsibilities of an E Store Sales Assistant?

The main responsibilities include picking e-orders from online customers, packing them for delivery, providing excellent customer service in store, maintaining store presentation, and helping to achieve store targets.

What skills are required for the role?

To succeed in this role, you need accuracy and attention to detail, confident communication skills, a passion for retail and customer service, a desire to learn, flexibility in working hours, and adaptability to change.

Is there an option to carry out piercing services?

Yes, there is a willingness to carry out piercing services for customers, and training will be provided; however, it is optional.

What benefits are offered to employees?

Employees are offered up to 28 days holiday, up to 30% discount for themselves and a nominated friend or family member, excellent training, great sales incentives, and access to Stream, a tool for tracking earnings and managing finances.

What kind of support does the company provide regarding sick pay?

The company offers enhanced sick pay and support related to pregnancy loss.

Are there opportunities for career progression?

Yes, there are opportunities to progress within the company as part of a Sales Adviser role.

Where can I find more information about how my data is managed?

You can find more information about data management and storage by visiting www.superdrug.jobs/privacy-policy/.

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Superdrug

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.