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E Store Sales Assistant

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Superdrug

19d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Chester

AI generated summary

  • You need accuracy, communication skills, a passion for retail, a desire to learn, flexibility, and adaptability. Optional: willingness to train for piercing services.
  • You will pick and pack e-orders, assist customers in-store, ensure stock availability, maintain store presentation, and support the team in achieving sales targets.

Requirements

  • Accuracy and Attention to Detail
  • Confident and clear communication skills
  • Passionate about retail and customer service
  • Desire to learn and improve your knowledge/skills
  • Willingness to carry out piercing services for our customers (training provided) (Optional)
  • Flexible in working hours and adaptable to change
  • Enhanced company sick pay and pregnancy loss and support

Responsibilities

  • In our E Store Sales Advisers, we look for a positive mindset, people who can support their team to get things done and enjoy getting involved.
  • Your role at Superdrug as one of our E Store Sales Advisers will be all about customer service, you’ll be picking the e-orders that come through from our online customers and packing them to be sent directly to their doors.
  • You’ll also be delivering excellent service to our customers in store.
  • You’ll help ensure that the store is well stocked, and a high level of store presentation is maintained and actively be involved in achieving the store targets.

FAQs

What is the location of the E Store Sales Assistant position?

The position is located at Unit 6 Grand Junction Retail Park, Crewe CW1 2RP.

How many hours will I be working as an E Store Sales Assistant?

The position offers 18 hours a week, with the opportunity to work more hours.

What is the pay range for this position?

The salary for the E Store Sales Assistant role is between £9.50 and £12.50 per hour.

What are the main responsibilities of the E Store Sales Assistant?

The main responsibilities include picking and packing e-orders from online customers, delivering excellent customer service in-store, maintaining stock levels, ensuring high store presentation, and achieving store targets.

What skills are required to succeed in this role?

To succeed as an E Store Sales Assistant, you need accuracy and attention to detail, confident communication skills, a passion for retail and customer service, a desire to learn and improve, flexibility in working hours, and adaptability to change.

Will I have the opportunity to learn new skills in this job?

Yes, training is provided, and there is a strong emphasis on learning and improving your knowledge and skills.

Is there an opportunity to carry out piercing services in this role?

Yes, there is a willingness to perform piercing services for customers, and training will be provided for those interested (this is optional).

What kind of benefits can I expect from this role?

Benefits include up to 28 days of holiday, up to 30% discount for you and a nominated friend or family member, excellent training, great sales incentives, and access to financial management tools to track earnings in real-time.

What is the company's stance on employee welfare?

The company offers enhanced sick pay and support for pregnancy loss.

How can I find out about the company's data management policies?

You can find information on how the company manages and stores your data by visiting www.superdrug.jobs/privacy-policy/.

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Superdrug

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.