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Ecommerce Coordinator

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The Walt Disney Company

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Marketing
  • London

AI generated summary

  • You have e-commerce experience, a grasp of trading best practices, content management skills, strong communication, attention to detail, and proficiency in MS Office; familiarity with JIRA/Salesforce is a plus.
  • You will manage production schedules, test promotions, ensure site content accuracy, optimize product pages, implement merchandising strategies, and coordinate launch assets to meet deadlines.

Requirements

  • Demonstrable experience within a similar role in an e-commerce retail environment
  • Understanding of e-commerce trading and best practice
  • Understanding of user experience, web usability and web analytics, advantageous
  • Content management experience using either Demandware or Salesforce
  • Excellent planning and prioritisation skills
  • Articulate and effective communicator
  • Computer literature with skills using MS Office and Excel, essential; proficiency using JIRA/Confluence/Salesforce Commerce Cloud/Adobe software, advantageous
  • Excellent accuracy and attention to detail
  • A commercial focus
  • Cultural sensitivity

Responsibilities

  • Implement the day-to-day production schedules, including content and campaign scheduling.
  • Set-up and test site promotions.
  • Act as first line support for the website and ensure that all site content and product information is accurate and live on schedule.
  • Configure site modules, and schedule content, ensuring accuracy at every step.
  • Set up and test promotions and campaigns as directed by merchandising and marketing teams.
  • Ensure all site content, including SEO and Meta data is accurate.
  • Ensure product pages are optimised, reviewing product and category redirects.
  • Ensure search on website is reviewed, and null and popular searches are optimised.
  • Review navigation and make changes based on optimising in market.
  • Implement online merchandising strategies to maximise sales.
  • Ensure product launches and promotional activity is live at the correct time with all inclusions and exclusions correctly implemented as instructed by merchandising.
  • Ensure all content on the site is tagged correctly for analytics purposes.
  • Coordinate assets and product launch information to ensure launches are tested and hit set deadlines.

FAQs

What is the work schedule for the Ecommerce Coordinator position?

The Ecommerce Coordinator will work 4 days a week in the office and 1 day from home.

What qualifications are required for this role?

Candidates should have demonstrable experience in a similar role within an e-commerce retail environment, an understanding of e-commerce trading and best practices, and content management experience using either Demandware or Salesforce.

Are there any specific skills needed for this position?

Yes, candidates should have excellent planning and prioritization skills, effective communication abilities, and proficiency in MS Office and Excel. Familiarity with JIRA, Confluence, Salesforce Commerce Cloud, and Adobe software is advantageous.

Is there an opportunity for flexible hours?

Yes, flexible hours may be required to meet business needs.

Will occasional travel be required for this role?

Yes, flexibility for occasional travel may be required.

Is cultural sensitivity important for this position?

Yes, cultural sensitivity is listed as a desired qualification for the Ecommerce Coordinator role.

What types of projects might the Ecommerce Coordinator contribute to?

The Ecommerce Coordinator may contribute to ad-hoc projects as the business requires.

Does Disney support diversity in the workplace?

Yes, The Walt Disney Company is committed to being a diverse workforce that is representative of its audiences and strives to form a team that includes and respects a variety of voices, identities, backgrounds, experiences, and perspectives.

How important is attention to detail in this role?

Excellent accuracy and attention to detail are essential for the Ecommerce Coordinator position.

Will training or accommodations be provided for individuals with disabilities?

Yes, The Walt Disney Company ensures that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, perform essential job functions, and receive all benefits of employment.

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The Walt Disney Company

Entertainment & Media
Industry
10,001+
Employees

Mission & Purpose

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started! The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of… What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!