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ECP Account Manager (East London)

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
  • Birmingham
  • Quick Apply

AI generated summary

  • You must have proven sales experience, B2B expertise, analytical skills, new customer acquisition abilities, and experience in optical or medical devices. Degree preferred.
  • You will acquire new customers, manage accounts, drive revenue growth, analyze data for opportunities, deliver customer insights, and maintain CRM updates to achieve business goals.

Requirements

  • Manage all day-to-day aspects of customer accounts to achieve revenue growth and achieve business KPIs, goals and strategy.
  • Evaluate the overall commercial effectiveness of the territory, and customer accounts, identifying opportunities for improvements.
  • Undertake data analysis of the commercial opportunities that are available to create value for customers and create innovation options to address these.
  • Deliver insights to the customer to support their continued success
  • Be the key point of contact for customer(s)
  • Curate data from across new markets, the wider industry and business models to identify commercial opportunities.
  • To operate within company budget, and at all times be an ambassador for ZEISS.
  • To keep the CRM system up to date, and provide monthly updates of progress versus KPIs, key barriers and intelligence, implementing this data daily to drive commercial performance.
  • Must have:
  • Proven capability in new customer acquisition.
  • Demonstrated sales experience – credible at achieving KPIs and delivering growth in market through managing the existing customer base and securing new customers.
  • Business to business sales experience.
  • Clean driving License or at most 3 points.
  • Analytical and problem solving skill set.
  • Proven capability in being able to work to deadlines and manage additional projects.
  • Previous sales experience in the optical/contact lens/medical devices/pharmaceutical industries.
  • Desirable:
  • Proven academics: Degree qualified or equivalent.

Responsibilities

  • Acquire new customers within the territory to drive commercial performance.
  • Drive ZEISS revenue from existing independent opticians, through a long-term partnership approach, to achieve continued growth and success for both the customer(s) and CZV UK Ltd.
  • Identifying commercial opportunities to create value for accounts, and successfully manage the delivery and execution of these opportunities.
  • Manage all day-to-day aspects of customer accounts to achieve revenue growth and achieve business KPIs, goals and strategy.
  • Evaluate the overall commercial effectiveness of the territory, and customer accounts, identifying opportunities for improvements.
  • Undertake data analysis of the commercial opportunities that are available to create value for customers and create innovation options to address these.
  • Deliver insights to the customer to support their continued success.
  • Be the key point of contact for customer(s).
  • Curate data from across new markets, the wider industry and business models to identify commercial opportunities.
  • To operate within company budget, and at all times be an ambassador for ZEISS.
  • To keep the CRM system up to date, and provide monthly updates of progress versus KPIs, key barriers and intelligence, implementing this data daily to drive commercial performance.

FAQs

What is the main purpose of the ECP Account Manager role?

The main purpose of the ECP Account Manager role is to successfully grow new and existing accounts to achieve ZEISS Vision Care UK's ambitious growth strategies.

What are the key deliverables for this position?

Key deliverables include acquiring new customers, driving revenue from existing independent opticians, identifying commercial opportunities, and managing account delivery and execution.

What are the required qualifications for this position?

Required qualifications include proven capability in new customer acquisition, demonstrated sales experience, business-to-business sales experience, a clean driving license, analytical and problem-solving skills, and previous sales experience in related industries.

Is a degree required for this position?

While a degree is not mandatory, it is desirable to have proven academics, such as a degree or equivalent.

What experience is preferred for candidates applying for this job?

Preferred experience includes sales experience specifically in the optical, contact lens, medical devices, or pharmaceutical industries.

What kind of driving license is required for this position?

A clean driving license is required, or at most, 3 points.

Will I be expected to manage a CRM system?

Yes, you will be expected to keep the CRM system up to date and provide monthly updates on progress versus KPIs, key barriers, and intelligence.

Who will be my main point of contact for customer relations?

You will be the key point of contact for customers in your designated territory.

What kind of growth strategies will I be involved in?

You will be involved in growth strategies focused on acquiring new customers and driving revenue from existing accounts through a long-term partnership approach.

Will I be expected to analyze data related to customer accounts?

Yes, you will undertake data analysis to evaluate commercial opportunities and create value for customers.

Manufacturing & Electronics
Industry
10,001+
Employees
1846
Founded Year

Mission & Purpose

ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue totaling 10 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (status: 30 September 2023). With around 43,000 employees, ZEISS is active globally in almost 50 countries with around 30 production sites, 60 sales and service companies and 27 research and development facilities (status: 30 September 2023). Founded in 1846 in Jena, the company is headquartered in Oberkochen, Germany. The Carl Zeiss Foundation, one of the largest foundations in Germany committed to the promotion of science, is the sole owner of the holding company, Carl Zeiss AG.