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EMEA Business Process Consultant

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GroupM

Oct 26, 2024

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Data
    Business, Operations & Strategy
  • Johannesburg

Requirements

  • 2-5 years team and project experience
  • Previous experience in process mapping (Six Sigma is beneficial)
  • Exposure in media & advertising industry is beneficial, preferably in a media agency environment
  • Good understanding of E2E process operations (beneficial: IT environment and process customization in markets)
  • Understanding and appreciation of how to operate and deliver change within the varied cultural environments in the EMEA region
  • Able to move forward autonomously and integrate into a team to reprioritise deliverables
  • Deadline oriented
  • Attention to detail
  • Ability to work independently and systematically
  • Flexibility and ability to work under pressure
  • Excellent communication skills
  • Business fluent in English
  • Able to leverage past experience in a meaningful way
  • Strong data analysis skills
  • Proficient in Excel and PowerPoint (Power Query and PowerApps preferred)

Responsibilities

  • Reports to the Regional Centre of Excellence Lead – GroupM EMEA
  • Plan for and manage dynamic deadlines
  • Be able to simplify complex concepts into structured descriptions (eg. Methodology and approaches)
  • Gather and analyse large data sets
  • Design tailored processes for global clients based on standard processes
  • Map processes in tools like Visio
  • Derive insights from the data to support meaningful conversations with the markets in order to proactively manage risks and awareness
  • Understand business and impact (cause and effect)
  • Develop and implement change and communications plan
  • Develop a governance framework to support changes in the market
  • Develop high level implementation plans for markets to go live with systems, processes and people
  • Prepare clear, fit for purpose reports on the changes. Presentations need to be tailored for varying levels of engagement within the market
  • Build good relations with market operational and project management teams
  • Work across streams in CoE to create fully integrated deliverables

FAQs

What does the EMEA Transformation Centre of Excellence focus on?

The EMEA Transformation Centre of Excellence focuses on supporting all 38 EMEA markets with the rollout of a standardized operating model, which includes the standardization of applications and processes across functions such as Digital Media, Traditional Media, Media Finance, and Core Finance.

What are the primary responsibilities of the EMEA Business Process Consultant?

The primary responsibilities include managing dynamic deadlines, simplifying complex concepts, gathering and analyzing large data sets, designing tailored processes, mapping processes in tools like Visio, developing change and communications plans, and building relationships with market operational and project management teams.

What skills are required for this position?

Required skills include 2-5 years of project experience, previous process mapping experience (Six Sigma is beneficial), exposure to the media and advertising industry, strong data analysis capabilities, excellent communication skills, and proficiency in Excel and PowerPoint.

Is previous experience in the media and advertising industry necessary for this role?

While previous experience in the media and advertising industry is beneficial, it is not strictly necessary.

What tools will I need to be familiar with for this job?

Familiarity with tools like Excel, PowerPoint (including Power Query and PowerApps), and Visio for process mapping is required.

How important is cultural understanding in this role?

Understanding and appreciation of how to operate and deliver change within the varied cultural environments in the EMEA region is crucial for this role.

Is this position deadline-oriented?

Yes, the position is deadline-oriented, requiring the ability to manage dynamic deadlines effectively.

What is the reporting structure for this position?

The EMEA Business Process Consultant reports to the Regional Centre of Excellence Lead – GroupM EMEA.

What type of analysis will I be required to perform?

You will be required to gather and analyze large data sets to derive insights that support meaningful conversations with markets and to proactively manage risks.

Are there opportunities to work autonomously in this role?

Yes, the role allows for independent work and the ability to move forward autonomously while integrating into a team to reprioritize deliverables as needed.

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GroupM

We're shaping the next era of media where advertising works better for people.

Marketing & Advertising
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

GroupM is the world’s leading media investment company with a mission to create a new era of media where advertising works better for people. Responsible for more than $60 billion in annual media investment, according to COMvergence, the company innovates, differentiates, and generates sustained value for clients wherever they do business. GroupM’s portfolio includes agencies Mindshare, Wavemaker, EssenceMediacom and mSix&Partners, as well as Choreograph (Data & Technology), GroupM Nexus (Cross-Channel Performance & Activation), and GroupM Investment.