Employee Relations Specialist

Lids

Dec 11, 2023

Applications are closed

Job
Full-time
Entry Level
People, HR & Administration
Indianapolis

Requirements

Strong interpersonal skills and the ability to communicate verbally in a clear, audible, and grammatically correct manner primarily over the phone and through email.
Ability to build effective working relationships with remote business partners; ability to work closely with people of diverse cultures or backgrounds.
Proven ability to work independently, manage one’s time and complete multiple projects/tasks simultaneously.
Meticulous organizational skills necessary to document detailed information, prioritize workload, meet deadlines and goals, and provide timely resolutions.
Ability to maintain a high level of confidentiality.
Preferred Job Required Knowledge & Skills:
Bachelor’s degree and 1+ years relevant experience in Human Resources, Business, Communications or related discipline preferred.
Experience with handling internal investigations or related experience, experience in California employment law a plus.

Responsibilities

Provides timely responses to employees who have HR related questions, and works with Payroll, Benefits, Onboarding, and other HR functions to obtain the required information to resolve the request.
Provides information around recent communication trends and develops proactive communications to address employee questions and concerns.
Identifies and conducts prompt, thorough, and detailed investigations into employee concerns. Provides recommendations for actions based on investigation findings.
Serves as a subject matter expert on Lids policies, procedures and practices and provides policy interpretation and disciplinary advisement.
Manages and tracks employee documentation related to progressive steps of discipline.
Coaches, counsels and guides managers before the execution of employee disciplinary actions.
Participates in developing department goals, objectives, and systems.
Leads regular conference calls on HR trends and policy changes with remote field management teams.
Assists in evaluation of reports, decisions, and results of department in relation to established goals.
Recommends new approaches, policies, and procedures to effect continuous improvements in efficiency of department and services performed.
Collaborates with management and HR leadership by providing information that leads to proactive solutions or action plans that impact policies, processes and procedures.
Assists in the delivery of HR programs developed by Talent team.
Assist with onboarding and resolving onboarding issues for employees and hiring managers.
Other duties as assigned.

Lids

"Have Fun, Sell Hats"

Retail & Consumer Goods

Industry

5001-10,000

Employees

1995

Founded Year

Mission & Purpose

Sitting at the cross roads of fan and fashion, Lids provides headwear and apparel across North America, Europe, and Australia. Operating out of Indianapolis, IN, Lids retail stores and affiliated concepts offer officially licensed headwear from collegiate teams and major professional sports teams, as well as branded headwear and other specialty fashion categories in the latest styles and trends in over 1,200 locations. ------- Recruitment Fraud Alert ------- • Lids never requests a transfer of money for any purpose during or after the hiring process. • The hiring process involves at least one interview (virtual or in-person). Lids will not request for or conduct an interview on any instant messaging applications. • The Lids Recruitment team corresponds from email addresses with the domain “@lids.com”. However, there is also a possibility of scammers displaying the sent email domain address as “@lids.com” fraudulently. Nevertheless, receiving emails will be possible only with the legitimate “@lids.com” domain. In case any generic email ID ending with Gmail/Yahoo domain is copied while receiving a job offer or interview call, please be alert to the likelihood of a scammer. • The Lids Recruitment team does not request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process. If you are unsure about the source of job offer, please login to the Career section on the Lids website to verify the job offer or application. If you have been a victim of recruitment fraud, please contact law enforcement.