FAQs
What is the main responsibility of the Engagement and Stakeholder Manager?
The main responsibility of the Engagement and Stakeholder Manager is to lead and develop the Trust’s program of strategic community engagement, involving various stakeholders to improve access, outcomes, and experiences for service users, their carers, families, and communities.
What experience is required for this role?
Candidates should have strong experience in leading patient and public engagement, project management, working with service users and carers, and engaging diverse communities.
What types of projects will I be involved in?
You will provide leadership and support for key Trust-wide strategic programs, such as the Patient and Carer Race Equality Framework (PCREF) and the Patient Stories project, as well as input into the communications and engagement plan for a new 24/7 community mental health service pilot.
Who will I be working with in this role?
You will work collaboratively with various teams across the Trust, especially with Communications, Transformation, and Programme Management Office teams, as well as engage with a broad range of external stakeholders.
Is prior experience in the NHS necessary for this position?
Yes, strong experience in leading public and patient engagement within the NHS or similar organizations is preferred for this role.
What kind of skills should I possess for this position?
Excellent communication, relationship-building, influencing skills, creativity in thinking, and the ability to produce effective communication materials in various formats are essential for this role.
Will there be opportunities for professional development?
Yes, the role offers access to professional development and learning opportunities, allowing you to grow within the organization.
Where is the office located?
The office is located at Maudsley Hospital, but the position supports flexible working arrangements, including remote and hybrid work.
How many staff members does the organization employ?
The organization employs around 6,000 staff members.
What is the local population served by South London and Maudsley?
The Trust serves a local population of approximately 1.3 million people.