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Enterprise Account Manager

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Adyen

Jan 16, 2025

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Milan

Requirements

  • We are looking for a range of experience levels: from 4-7 years experience in an account management / product management role or complex enterprise software, technical infrastructure or financial services (specifically payments) role
  • Enjoy engaging others and developing strong working relationships at all levels of management
  • Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
  • Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
  • Comfortable synthesizing complex data sets and using data to tell a story
  • You have full professional written and verbal proficiency in Italian and English
  • Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
  • This role is based out of our Milan office
  • Domestic and international travel required

Responsibilities

  • Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones
  • Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
  • Strategic consultation: Act as the human dimension of Adyen's product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories
  • Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts
  • Feedback: Be the voice and champion for your customer internally and serve as a feedback loop

FAQs

Do we support remote work?

No, this role is office-based in our Milan office and we do not offer remote-only roles.

What is the primary focus of the Enterprise Account Manager?

The primary focus of the Enterprise Account Manager is to develop strong relationships with customers, provide impactful payment insights, and identify commercial opportunities to help both Adyen and the customers grow.

What qualifications are necessary for this position?

The ideal candidate should have 4-7 years of experience in account management, product management, or a complex enterprise software or financial services role, with proficiency in Italian and English.

Will there be travel involved in this position?

Yes, domestic and international travel is required for this role.

What kind of working environment does Adyen offer?

Adyen offers a hybrid workplace valuing in-person collaboration, encouraging a fast-paced, entrepreneurial environment where individuals can own their careers.

What skills are important for the Enterprise Account Manager role?

Important skills include strong relationship management, commercial acumen, strategic consultation, project management, and the ability to synthesize complex data sets.

How does Adyen promote diversity and inclusion?

Adyen values diverse perspectives, believing that a variety of backgrounds and cultures are essential for maintaining momentum and solving unique business challenges.

How can candidates apply for this role?

Candidates can apply by clicking the application link provided in the job description.

What is the duration of the interview process?

The interview process typically takes about 4 weeks to complete, but it may vary depending on the role.

How will candidates be notified about their application status?

Candidates can expect to hear back regarding their application within 5 business days.

Meet the financial technology platform helping the world’s leading businesses achieve their ambitions faster.

Finance
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

Adyen is a global payments company that provides businesses with a unified platform to process payments across online, mobile, and in-store channels. Its technology allows companies to accept payments from anywhere in the world and manage transactions securely and efficiently. Adyen's ultimate mission is to help businesses grow by providing them with the tools to simplify payments and improve customer experiences. Their purpose is to drive innovation in the payments industry, making transactions seamless and accessible for both businesses and consumers globally.