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Enterprise Account Manager, Spectrum Business

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Spectrum

3d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need a high school diploma or GED, B2B telecom sales/account management experience, CRM knowledge (SalesForce), and proficiency in Microsoft Office and networking concepts.
  • You will upsell services, win back customers, achieve revenue goals, engage prospects, create proposals, collaborate with teams, maintain sales databases, and participate in meetings.

Requirements

  • High school diploma or general education degree required (GED)
  • Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks
  • Bachelor’s degree in a business-related field
  • Account management or sales experience in the telecommunications B2B industry
  • Practical experience using CRM systems such as SalesForce
  • Proficiency with Microsoft Excel, Word, PowerPoint and Outlook

Responsibilities

  • Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments
  • Win back former customers by presenting compelling solutions and incentives
  • Achieve monthly revenue quotas through strategic account management and targeted sales activities
  • Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events
  • Develop customer-centric proposals that articulate Spectrum’s value proposition
  • Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management
  • Maintain comprehensive sales databases to track activity and customer information
  • Work closely with Sales Support and Marketing teams to drive successful account outcomes
  • Participate in sales meetings and training sessions to deepen your knowledge and expertise

FAQs

Is immigration sponsorship available for this position?

No, this role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

What are the primary responsibilities of the Enterprise Account Manager?

The primary responsibilities include upselling voice, data, cloud, and video services, securing contract renewals, winning back former customers, achieving monthly revenue quotas, and developing customer-centric proposals.

What qualifications are required for this position?

A high school diploma or GED is required, along with working knowledge of computers, networking, and fiber-connected networks.

Are there preferred qualifications for this job?

Yes, preferred qualifications include a bachelor’s degree in a business-related field and account management or sales experience in the telecommunications B2B industry.

What skills are needed for the Enterprise Account Manager role?

Practical experience using CRM systems such as SalesForce and proficiency with Microsoft Excel, Word, PowerPoint, and Outlook are needed.

What does the typical working environment look like for this position?

This is an office-based role with occasional travel to customer locations.

What kind of compensation can I expect in this role?

The base pay for this position generally ranges between $47,800.00 and $94,900.00, with a commission earnings target starting at $64,734.

Does the company provide benefits?

Yes, Spectrum offers a comprehensive pay and benefits package that rewards employees for their contributions to the organization.

Is previous experience in telecommunications required?

While not required, account management or sales experience in the telecommunications B2B industry is preferred.

How does Spectrum support career growth?

Spectrum is committed to providing opportunities for employment and advancement to all team members, reflecting the customers and communities they serve.

Telecommunications
Industry
10,001+
Employees

Mission & Purpose

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals.