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Epic Healthy Planet Analyst - Remote

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Optum

Oct 8, 2024

Applications are closed

  • Job
    Full-time
    Mid Level
  • IT & Cybersecurity
    Healthcare
  • Nashville
    Remote

Requirements

  • * Completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges
  • * Active / current Epic certification in Epic Healthy Planet, or another primary clinical application
  • * 4+ years Epic application experience
  • * Epic systems application knowledge to build, test, support and training for Ambulatory workflow
  • * Proficiency with MS Excel, Visio, PowerPoint and SharePoint
  • * Ability to travel at least 25% to client locations

Responsibilities

  • Lead Epic implementation for Healthy Planet and familiar with running workgroups and Orion
  • Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module related to Epic Healthy Planet applications
  • Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements
  • Lead small to medium complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases
  • Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs
  • Provide technical and/or clinical consultation including application configuration
  • Review, analyze, and evaluate system needs to develop recommendations for customers
  • Develop, support and maintain all required system design and build documents and other system documentation
  • Perform daily monitoring of applications in production use
  • Actively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for Epic Healthy Planet workflow
  • Provide support of application incidents reported through the help desk; including 24/7 on call coverage as required
  • Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented
  • Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software
  • Work with trainers to develop and maintain application specific training curriculum and materials
  • Translate business requirements into functional specifications and manages changes to specifications prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users
  • Adhere to organization standards for system configuration and change control
  • Develop solid relationships with end user communities, customers and business partners
  • Facilitate communication with stakeholders from initial requirements to final implementation
  • Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate

FAQs

Do we support remote work?

Yes, this position allows for remote work from anywhere within the U.S.

Is prior experience with Epic software required?

Yes, a minimum of 4 years of Epic application experience is required for this role.

Is there a certification requirement for this position?

Yes, an active Epic certification in Epic Healthy Planet or another primary clinical application is required.

What are the primary responsibilities of this role?

Primary responsibilities include leading Epic implementation for Healthy Planet, collaborating with end users, managing software upgrades, and providing technical consultation.

Does this position require travel?

Yes, the position requires some travel, with an expectation of at least 25% travel to client locations.

What tools and software should candidates be proficient in?

Candidates should be proficient with MS Excel, Visio, PowerPoint, and SharePoint.

Are there opportunities for career development within the organization?

Yes, the organization offers comprehensive benefits and career development opportunities.

What is the salary range for this position?

The salary range for this role is $88,000 to $173,200 annually, based on several factors including local labor markets, education, and work experience.

Does the organization have a commitment to diversity and inclusion?

Yes, UnitedHealth Group is committed to diversity and inclusion, ensuring equal employment opportunities for all qualified applicants.

What are the work hours for this position?

The role may require flexibility in work hours, including participation in a 24/7 on-call coverage for application support.

What is the application deadline for this job posting?

The application will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.

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Optum

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Optum is a health services and technology company that provides a wide range of solutions to improve healthcare delivery and outcomes. They offer services in healthcare management, data analytics, pharmacy benefit management, and technology solutions to healthcare providers, payers, employers, and government agencies. Optum's ultimate mission is to improve the health system's efficiency and effectiveness, creating a healthier world for everyone. Their purpose lies in collaborating with healthcare partners to address complex challenges, such as improving care coordination, reducing healthcare costs, and enhancing patient experiences. By leveraging data-driven insights and innovative technology, Optum aims to empower healthcare professionals and organisations to deliver high-quality, patient-centered care and drive positive healthcare outcomes for individuals and communities worldwide.

Culture & Values

  • Integrity

    Honour commitments. Never compromise ethics.

  • Compassion

    Walk in the shoes of people we serve and those with whom we work.

  • Relationships

    Build trust through collaboration.

  • Innovation

    Invent the future, learn from the past.

  • Performance

    Demonstrate excellence in everything we do.