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Executive Assistant

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American Express

5d ago

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • London

AI generated summary

  • You must have administrative support experience, strong communication skills, attention to detail, integrity, problem-solving abilities, team collaboration skills, and proficiency in MS Office.
  • You will manage calendars, coordinate travel, prepare expense reports, assist with meetings, handle phone inquiries, manage office supplies, and support special projects and onboarding tasks.

Requirements

  • Minimum Qualifications
  • Proven experience in providing administrative support
  • Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and priorities
  • Excellent written and verbal communication skills
  • Ability to work effectively on a team, sometimes under pressure with accuracy, attention to detail, professionalism, and timely, direct follow-up
  • Strong sense of integrity and ability to handle sensitive issues and maintain confidentiality
  • Ability to proactively identify and resolve issues
  • Ability to work with all levels of management, associates, and external business contacts
  • Strong computer skills, including Microsoft Outlook, Webex, MS Office Suite (Word, Excel, PowerPoint)
  • Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

Responsibilities

  • Calendar management across multiple parties
  • Coordination of business travel arrangements
  • Timely and accurate preparation, review, and submission of expense reports
  • Fluency in expense systems, such as ARIBA and Concur
  • Payroll/Timekeeping
  • Preparation for meetings with senior executives (e.g. documents, PowerPoints, video conferencing, in-person meetings, and other logistics)
  • Managing phone inquiries/messages
  • Coordination of office supply management
  • Support special ad-hoc projects and initiatives as assigned
  • Assist in ordering of computers, equipment, supplies, for new hire onboarding

FAQs

What is the primary responsibility of the Executive Assistant in this role?

The primary responsibility of the Executive Assistant is to provide administrative and operational support to one Vice President and occasional support to three other Vice Presidents within the Internal Audit Group.

What are the key qualifications required for this position?

Key qualifications include proven experience in providing administrative support, the ability to work well in a dynamic environment, excellent written and verbal communication skills, and strong computer skills, including Microsoft Outlook and the MS Office Suite.

Is experience with expense systems important for this role?

Yes, fluency in expense systems such as ARIBA and Concur is essential for timely and accurate preparation, review, and submission of expense reports.

What kind of skills are emphasized for this position?

Strong organizational skills, attention to detail, professionalism, the ability to manage competing priorities, and a proactive approach to identifying and resolving issues are highly emphasized.

Will I be required to manage business travel arrangements?

Yes, managing business travel arrangements is one of the key responsibilities of the Executive Assistant.

What kind of support can I expect to provide beyond traditional administrative tasks?

In addition to traditional administrative tasks, you will support special ad-hoc projects and initiatives as assigned, assist with ordering equipment and supplies for new hires, and prepare for meetings with senior executives.

Is there a specific requirement for employment eligibility in this role?

Yes, employment eligibility to work with American Express in the UK is required, as the company will not pursue visa sponsorship for these positions.

What benefits does American Express offer for this position?

American Express offers a range of benefits that include competitive base salaries, bonus incentives, comprehensive medical and insurance benefits, flexible working models, generous paid parental leave policies, and career development opportunities.

How important is confidentiality in this role?

A strong sense of integrity and the ability to handle sensitive issues while maintaining confidentiality is crucial for this role.

Is it possible to work with senior executives in this position?

Yes, the Executive Assistant will prepare for and coordinate meetings with senior executives, requiring interaction and collaboration at high levels within the organization.

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American Express

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.