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Executive Assistant

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Mastercard

22d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • London

AI generated summary

  • You need a high school diploma (degree preferred), exec admin experience, strong problem-solving and relationship skills, MS Office proficiency, attention to detail, and the ability to work under pressure.
  • You will manage schedules, travel, and expenses, prepare communications and reports, coordinate events, support onboarding, and maintain departmental databases and compliance programs.

Requirements

  • High school education is required. University degree preferred.
  • Experience in executive administrative roles within a corporate environment, interfacing with senior and executive-level management and customers.
  • Creative problem-solving abilities and the capacity to think outside the box.
  • Excellent relationship management skills, with the ability to influence, persuade, and collaborate across functions, and effectively interact with stakeholders.
  • A strong sense of urgency and results-driven orientation.
  • The ability to prioritize tasks and discern what is truly important.
  • A solid understanding of MasterCard’s operational and organizational infrastructure is advantageous.
  • Proficiency in MS Office products (Excel, PowerPoint, Word, Outlook) and Oracle is required.
  • High accuracy and attention to detail, with the ability to multitask.
  • The ability to thrive in a busy and varied environment and to work well under pressure.
  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Responsibilities

  • Perform general administrative tasks to support daily operations, including phone coverage, meeting scheduling, travel arrangements, expense reporting, calendar management, and taking and distributing meeting minutes.
  • Prepare communications, reports, presentations, and other assigned documentation.
  • Ensure all logistical support is coordinated for meetings and events.
  • Administer team-specific programs, projects, or processes, and maintain spreadsheets or databases to monitor departmental information.
  • Conduct research on special topics as assigned.
  • Act as an administrative liaison within and outside the company.
  • Manage expense reporting in accordance with the company's Travel and Entertainment policy.
  • Plan and coordinate events, both on and off-site, involving internal and external participants. This includes coordinating with guest speakers, catering, venue booking, and other event-specific needs.
  • Support the onboarding process for new team members.
  • Create and edit presentations and other communications.
  • Manage and communicate corporate applications and compliance programs, such as Access Management, Vivo, Concur, Oracle, and other internal applications.

FAQs

What is the primary purpose of the Executive Assistant role at Mastercard?

The primary purpose of the Executive Assistant role is to provide vital support to three executives within the Network and Digital Payments organization, helping to ensure efficient operations and effective communication.

What types of tasks will the Executive Assistant be responsible for?

The Executive Assistant will perform general administrative tasks such as telephone coverage, meeting scheduling, travel arrangements, expense reporting, calendar management, and taking and distributing meeting minutes.

Is experience in executive administrative roles required for this position?

Yes, experience in executive administrative roles within a corporate environment, interfacing with senior and executive-level management and customers, is required.

What skills are important for the Executive Assistant position?

Important skills include creative problem-solving abilities, excellent relationship management skills, strong prioritization skills, proficiency in MS Office products, attention to detail, and the ability to thrive in a busy environment.

Will the Executive Assistant need to coordinate events?

Yes, the Executive Assistant will plan and coordinate events, both on and off-site, involving internal and external participants, including logistics like guest speakers, catering, and venue booking.

What educational qualifications are preferred for the Executive Assistant role?

A high school education is required, while a university degree is preferred.

Is knowledge of Mastercard's operational and organizational infrastructure important for this job?

Yes, having a solid understanding of Mastercard’s operational and organizational infrastructure is advantageous for this role.

What tools and software should the Executive Assistant be proficient in?

The Executive Assistant should be proficient in MS Office products (Excel, PowerPoint, Word, Outlook) and Oracle.

What is the expectation regarding corporate security responsibilities for this role?

The expectation is that the Executive Assistant must abide by Mastercard's security policies and practices, ensure the confidentiality of information, report security violations, and complete all mandatory security training.

How does the Executive Assistant contribute to team dynamics?

The Executive Assistant contributes to team dynamics by building trust and setting a positive tone for the team while supporting executive functions and fostering collaboration within the organization.

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Mastercard

Connecting Everyone to Priceless Possibilities

Consulting
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.