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Executive Assistant

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Zapp

2mo ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • London

AI generated summary

  • You need 2+ years in an admin or executive support role, strong communication and organizational skills, proficiency in productivity tools, and the ability to handle confidential information.
  • You will manage executives' schedules, coordinate communication, prepare materials, track initiatives, streamline processes, support meetings/events, and handle travel logistics while maintaining confidentiality.

Requirements

  • Proven experience (2+ years) in an administrative or executive support role, such as Personal Assistant, Executive Assistant or have similar experience.
  • Exceptional communication, interpersonal, and relationship-building skills, with the ability to interact confidently with executives, stakeholders, and external partners.
  • Strong organisational and time-management skills with the ability to handle multiple priorities in a fast-paced environment.
  • Demonstrated ability to anticipate executive needs, think ahead, and act with discretion and professionalism.
  • Experience managing complex calendars, travel, meetings, and executive-level communications.
  • High level of proficiency with productivity and collaboration tools (e.g., Google Workspace, Microsoft Office, Slack).
  • Strong attention to detail and ability to produce polished documents, presentations, and reports.
  • Proven problem-solving skills and the ability to work independently with minimal supervision.
  • Ability to handle confidential and sensitive information with integrity and discretion.
  • Bachelor’s degree in Business Administration, Communications, or a related field, or equivalent professional experience.

Responsibilities

  • Provide high-level administrative, personal and strategic support to the Executive Team, ensuring their time, priorities, and communications are managed with precision and discretion.
  • Confident in using AI-driven systems to streamline daily administrative operations.
  • Strong growth mindset - intellectually curious, eager to learn, and motivated to continuously improve skills, take on increasing responsibility, and grow alongside a fast-scaling business.
  • Serve as a central point of coordination between executives, internal teams, and external partners to ensure seamless information flow and alignment.
  • Manage diaries, appointments, meeting schedules and logistics for multiple executives, anticipating conflicts and resolving issues proactively.
  • Prepare, review, and organise executive materials including presentations, reports, agendas, and briefing documents.
  • Track key initiatives, deadlines, and action items, following up with stakeholders to ensure timely execution.
  • Act as a trusted gatekeeper and representative of the Executive Team, handling sensitive matters with confidentiality and professionalism.
  • Support planning and execution of board meetings, leadership offsites, and executive-level events.
  • Help build and refine executive operations, systems, and processes to improve efficiency and scalability.
  • Partner with Finance, HR, and Operations teams on contracts, approvals, and internal workflows.
  • Identify opportunities to streamline processes, solve problems, and enhance the overall effectiveness of the Executive Team.
  • Manage end to end travel planning for the Executive Team handling bookings, schedules and logistics to support business needs.
  • Assist the Executive team with a wide range of ad-hoc duties including collecting beverages for meetings/events.
  • Willing to provide flexible support, including occasional out of office hours assistance.

FAQs

Is this position full-time or part-time?

This position is full-time, requiring you to work 5 days a week on-site.

Where is the job located?

The job is located in Nine Elms, London.

What experience is required for this role?

A proven experience of 2+ years in an administrative or executive support role, such as Personal Assistant or Executive Assistant, is required.

What qualifications are necessary for applying?

A Bachelor's degree in Business Administration, Communications, or a related field, or equivalent professional experience is necessary for applying.

What tools will I be expected to use in this role?

You will be expected to have a high level of proficiency with productivity and collaboration tools, such as Google Workspace, Microsoft Office, and Slack.

Are there opportunities for professional growth in this position?

Yes, the role requires a strong growth mindset, with opportunities to continuously improve skills, take on increasing responsibility, and grow alongside a fast-scaling business.

Will I need to manage travel for the Executive Team?

Yes, you will manage end-to-end travel planning for the Executive Team, including handling bookings, schedules, and logistics.

Is there any flexibility in working hours?

Yes, there is a willingness to provide flexible support, including occasional assistance outside of regular office hours.

What type of support will I be providing to the Executive Team?

You will provide high-level administrative, personal, and strategic support, ensuring effective management of their time, priorities, and communications.

Will I need to handle confidential information?

Yes, you will need to handle confidential and sensitive information with integrity and discretion.

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Zapp

Transforming convenience retail

Retail & Consumer Goods
Industry
501-1000
Employees
2020
Founded Year

Mission & Purpose

Zapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, and from founders to riders we are relentlessly focused on delighting our customers. We are backed by the worlds leading investors and our team has scale-up and exit experience at companies such as Amazon, Jumia, Deliveroo, Tesco, Stuart and Just Eat. If you’re ready to help build the world’s most customer-focused company, get in touch.