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Executive Assistant

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Hermès

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • London

AI generated summary

  • You need prior executive assistant experience, trustworthiness, diary management, travel coordination, strong organization, interpersonal skills, flexibility, and proficiency in Microsoft Office.
  • You will manage schedules, coordinate meetings and travel, assist with presentations, handle expense reports, and support events while maintaining discretion and professionalism.

Requirements

  • Previous experience in an Executive/Personal Assistant position in a fast paced, demanding environment
  • Can demonstrate high level of trust and discretion
  • Proven experience managing and coordinating busy diaries
  • Experience preparing resources for meetings and having high attention to detail
  • Previous experience with booking and coordinating travel and creating itineraries
  • Strong organisational skills, responsiveness, ability to anticipate with a high attention to detail
  • Rigour in the follow-up of tasks to completion, ability to manage priorities
  • Excellent interpersonal skills: confidentiality, discretion, diplomacy, courtesy, empathy and client centric approach to everything
  • Ability to react to unforeseen circumstances and problems with flexibility, agility and a positive mindset
  • Can work with a sense of autonomy
  • Ability to interact with a variety of internal and external stakeholders, flexing your approach as needed
  • Good knowledge of Microsoft Office (Excel, PowerPoint and Word)

Responsibilities

  • Assist the Maison & Retail Director
  • Manage the diary and coordinate/ reschedule appointments
  • Responsible for tasks delegated by the Maison Director
  • Able to be discreet as the role will work with sensitive information
  • Able to forward plan and work proactively
  • Prepare meetings (files, room reservations, meals, materials)
  • Book Director travel and expenses
  • Support with preparing presentations
  • Entering expense commitment requests, receiving them and, if necessary, checking and pre-validating invoices
  • Organising trips with clients/friends of the House
  • On occasion, participate in meetings and ensure relay of communication
  • Ad hoc support to the Maison Management
  • Coordinate appointments
  • Prepare meetings (files, room reservations, meals, materials)
  • Coordinate travel
  • Entering expense commitment requests, receiving them and, if necessary, checking and pre-validating invoices
  • On occasion provide support to the other Directors within the Maison
  • Events & team life
  • Ad hoc or recurring organisation of events for Directors – seminars, key visits, celebrations
  • Coordinating buying trips to Paris with Retail & Retail Merchandising teams
  • Develop and implement strategy for internal gatherings/togetherness moments
  • Internal Maison communications
  • Job responsibilities and functions are not limited to the above. We as Hermès employees must always ensure that all functions of our position are represented with the highest level of professionalism.

FAQs

What are the primary responsibilities of the Executive Assistant at the Maison store?

The primary responsibilities include managing the Maison & Retail Director's diary, coordinating appointments, preparing meetings and travel arrangements, entering expense commitment requests, and providing ad hoc support to the Maison Management.

What qualifications are required for the Executive Assistant position?

Candidates should have previous experience in an Executive/Personal Assistant role in a fast-paced environment, demonstrate high levels of trust and discretion, have experience managing busy diaries, and possess strong organisational and interpersonal skills.

Is previous experience in the luxury retail sector required?

While not explicitly stated, previous experience in a similar fast-paced and demanding environment is essential, which may include the luxury retail sector.

What type of events will the Executive Assistant be responsible for coordinating?

The Executive Assistant will coordinate both ad hoc and recurring events for Directors, such as seminars, key visits, celebrations, and internal gatherings.

Will the Executive Assistant have to prepare presentations?

Yes, part of the role includes supporting the Maison & Retail Director with preparing presentations.

What technical skills are necessary for this role?

A good knowledge of Microsoft Office, including Excel, PowerPoint, and Word, is required for the role.

How important is discretion in this position?

Discretion is extremely important, as the Executive Assistant will work with sensitive information and will need to manage communication with various internal and external stakeholders.

Will the Executive Assistant be involved in coordinating travel?

Yes, the role involves booking travel and creating itineraries for the Maison & Retail Director, as well as coordinating travel for other management as needed.

What personal attributes are sought in candidates for this role?

The ideal candidate should demonstrate ambition, kindness, tenacity, strong team spirit, open-mindedness, and respect for others, as well as the ability to work autonomously and interact effectively with various stakeholders.

What is the work environment like at the new Maison store?

The work environment aims to be structured, positive, and focused on team wellbeing, fostering personal growth, recognition, and a commitment to client experience.

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Hermès

Everyone is an artisan, Hermès is recruiting

Retail & Consumer Goods
Industry
10,001+
Employees
1837
Founded Year

Mission & Purpose

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.