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Executive Lounge Attendant

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Hilton

Dec 6, 2024

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Perth

Requirements

  • Minimum 2 years experience as an Executive Lounge in a hotel environment
  • Full Australian working rights (no sponsorship is being offered)
  • Preferably physically be based in the Perth Metropolitan Area
  • RSA Certificate
  • Speaking multiple languages? That’s your superpower!
  • Adaptable and ready for anything that comes your way.

Responsibilities

  • Enchanting our executive guests from the moment they arrive until their farewell.
  • Crafting unforgettable first impressions for our guests.
  • Gracefully handling and joyfully resolving guest requests and concerns.
  • Keep a keen eye on our regulars and consistently wow them with exceptional service.
  • Spark innovation with your improvement suggestions.

FAQs

What is the primary role of an Executive Lounge Attendant at Parmelia Hilton?

The primary role of an Executive Lounge Attendant is to provide exceptional service to executive guests from their arrival until their departure, ensuring an unforgettable experience.

What qualifications are required for this position?

A minimum of 2 years experience in an Executive Lounge within a hotel environment is required, along with full Australian working rights, preferably being located in the Perth Metropolitan Area, and an RSA Certificate.

Are there opportunities for career advancement in this role?

Yes, there are opportunities for career advancement. Your next position could potentially be as a Team Leader or Supervisor, with support from personal development programs.

What benefits does Parmelia Hilton offer its employees?

Employees enjoy a range of benefits including a higher rate for overtime, complimentary meals, discounted travel rates at Hilton hotels worldwide, 25% off food and beverages, and recognition throughout the year.

Is previous experience in hospitality necessary for this role?

Yes, having experience in hospitality, specifically as an Executive Lounge Attendant in a hotel environment, is necessary for this role.

Can I apply for this position if I do not speak multiple languages?

While speaking multiple languages is considered a beneficial skill, it is not explicitly required to apply for the position.

Is training provided for new employees?

Yes, Parmelia Hilton provides training and development opportunities to help employees grow professionally and discover their passions in hospitality.

How does Parmelia Hilton support work-life balance for its employees?

Parmelia Hilton supports work-life balance through flexible work arrangements and providing a modern and inclusive environment for team members.

What kind of work environment can I expect at Parmelia Hilton?

You can expect a supportive and community-oriented work environment that values teamwork, integrity, and hospitality.

Are uniforms provided for this role?

Yes, a smart uniform is provided and laundered for all team members.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay