Logo of Huzzle

Home

Matches

Explore

Manage

Executive Personal Assistant

image

Southeastern Railway

2d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • London

AI generated summary

  • You expertly manage diaries, communicate effectively, stay calm under pressure, anticipate needs, handle sensitive information discreetly, and collaborate to ensure seamless operations.
  • You will manage diaries, organize meetings and events, handle correspondence, track actions, process expenses, support travel logistics, and maintain records while ensuring timely responses and effective communication.

Requirements

  • To be considered for this role we recommend you demonstrate the below in your application;
  • You keep our leaders one step ahead You expertly manage diaries and priorities to make the best use of Executive time
  • You’re brilliantly organised You spin many plates without dropping any, keeping everything running smoothly
  • You communicate with impact You build strong relationships and handle communication with clarity, professionalism and confidence
  • You are calm under pressure You adapt quickly, juggle changing priorities and stay composed in a fast-paced environment
  • You think what if You anticipate needs, solve problems early and work independently to keep things moving
  • You are trusted with sensitive information You handle sensitivity with discretion, accuracy and integrity
  • You connect the dots You collaborate effortlessly with colleagues to create a polished, professional experience for everyone, unblocking anything that gets in the way
  • A trusted extension of the Executive – you confidently manage stakeholders, protect executive time and take strong ownership of outcomes.

Responsibilities

  • Provide high‑quality support, drafting presentations, reports and correspondence with accuracy and strong attention to detail
  • Manage calls, emails and queries, prioritising and ensuring timely responses
  • Manage Executive diaries, using judgement to anticipate conflicts and optimise time
  • Arrange meetings, coordinate logistics, prepare papers, reports and capture actions or minutes
  • Organise leadership events and conferences end‑to‑end
  • Book travel, accommodation and venues in line with policy
  • Maintain records including timesheets, annual leave and documentation with precision
  • Process expenses, purchases and reconcile credit card statements with high attention to detail
  • Track and follow up actions to ensure timely completion
  • Welcome guests and support meetings at locations across the network
  • Manage inboxes and maintain organised filing systems
  • Provide ad‑hoc support including onboarding, presentations, report writing and travel
  • Manage diary conflicts and make decisions on behalf of the Director
  • Maintain awareness of key stakeholders and contacts
  • Carry out additional duties, responding with flexibility to evolving business needs
  • Develop and maintain a strong understanding of the business and its operating environment

FAQs

Do we support remote work?

Yes, we operate in a hybrid working format, allowing for both in-office and remote work.

Is prior experience required for this position?

While specific experience isn't explicitly mentioned, strong organisational skills and the ability to manage executive priorities effectively are essential.

What type of benefits do we offer?

In addition to salary, we offer a final salary pension, 24 days of annual leave (plus bank holidays), and free rail travel across our networks.

How do we handle confidential information?

We expect our Executive Personal Assistants to handle sensitive information with discretion, accuracy, and integrity, ensuring confidentiality at all times.

What qualifications are necessary for this role?

While specific qualifications are not detailed, candidates should display exceptional organisational skills, effective communication abilities, and a proactive approach to problem-solving.

Are there opportunities for professional development?

While not specifically mentioned, Southeastern is committed to creating an inclusive and supportive environment, which may suggest opportunities for growth and development.

What is the application process like?

The application process details can be found on our recruitment page, which includes tips for submitting a successful application.

Is travel required for this position?

Yes, the role includes booking travel and accommodation for executives, which may involve occasional travel as part of meeting coordination.

What is the work environment like?

We aim to create an inclusive and supportive work environment that represents the communities we serve, reflecting a commitment to teamwork and positive change.

Is there an opportunity to work overtime?

The job may require flexibility in hours, so while overtime isn’t explicitly mentioned, being adaptable to additional duties may be necessary to meet evolving business needs.

image

Southeastern Railway

Transportation
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

Southeastern runs train services into London from Kent and East Sussex, operating some 1600 trains a day, carrying more than 400,000 passengers each weekday, serving 180 stations and covering 450 miles of track. We operate one of the busiest networks in the country including the UK’s first domestic high speed service with Javelin trains. SOUTHEASTERN is owned by SE Trains Ltd, a subsidiary of the Department for Transport’s public sector owning group, ‘DOHL.’ DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.