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Executive-Relationship Management

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American Express

Dec 6, 2024

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Banking & Finance
  • Gurgaon

Requirements

  • Minimum Qualifications
  • Preferred Qualifications

Responsibilities

  • Responsible for contacting clients with overdue accounts to secure the settlement of the account.
  • Also they do preventive work to avoid future overdues with accounts that have a high exposure.

FAQs

What is the primary responsibility of the Executive-Relationship Management role?

The primary responsibility is to contact clients with overdue accounts to secure the settlement of the account and perform preventive work to avoid future overdues with accounts that have high exposure.

What qualifications are required for this position?

The job description does not specify minimum qualifications; however, preferred qualifications may be detailed during the hiring process.

What type of working model does American Express offer for this position?

American Express offers a flexible working model with hybrid, onsite, or virtual arrangements depending on the role and business need.

Are there opportunities for professional development in this role?

Yes, American Express provides career development and training opportunities for its employees.

What benefits does American Express offer to its employees?

Benefits include competitive base salaries, bonus incentives, support for financial well-being and retirement, comprehensive medical, dental, vision, life insurance, flexible working arrangements, generous paid parental leave policies, access to wellness centers, counseling support, and career development opportunities.

Does American Express provide equal employment opportunities?

Yes, American Express is an equal opportunity employer and makes employment decisions without regard to various protected statuses.

Is a background verification check required for employment?

Yes, an offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Is there a support program for mental health?

Yes, American Express offers free and confidential counseling support through their Healthy Minds program.

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American Express

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.