Exports Entry Clerk - Cape Town

DHL

Jan 20, 2025

Applications are closed

Job
Full-time
Mid & Senior Level
Logistics
Cape Town

Requirements

Matric
Customs Clearance Experience
Minimum of 3 -7 years’ experience in a customs environment including, entries, regulations and compliance
DHL system knowledge
Prepared to work on a shift cycle including weekends/public holidays
Excellent knowledge of practices within the Customs Adjustment environment
Good interpersonal skills
Reliable, able to plan and organize
Works cooperatively with others to achieve targets and objectives
Good verbal and written and communication skills

Responsibilities

To integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of the customers immediate and future needs.
Frame entries Documentation image viewer of DCE, DCC and documents off parcels), thereby ensuring that exporter, consignee/receiver’s details correspond with supplier’s invoice. Ensure absolute care when choosing tariff headings etc.
Assisting with shipment processing to aid in shipment movements and containerization from CPT
Assisting in the adjustments area, (Stops, Liquidation of Provisional Payments, Refunds, and Audit Queries)
To activate standard clearance procedure in accordance with DHL priorities and goals.
To ensure the accurate preparation of Exports Customs declarations and the timely provision of those for review (as required).
To ascertain that all Customs Declaration are vetted, validated and processed as per Local requirements.
To ensure all relevant Queues in the system are maintained and entries are being Frame timeously.
To determine the correct tariff headings including rebate items and check on correctness of tariff headings applied by customer.
To constantly quality check all Entries and related documentation such as worksheets, commercial invoices, permits and exemption certificates for correctness and accurate completion as per the requirements of the Customs and Excise Act of 1964 and/or any subsequent amendments. To integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of customer’s immediate and future needs.
To implement ISO standards and Global SOP procedures at all times.
To provide an efficient, friendly & Insanely Customer Centric service to customers so as to maintain service excellence & DHL’s reputation as market leader.
Responsible to liaise with customs officials, customers, service centres, gateways, management and staff timeously in an effort to increase efficiency of export shipment processing.
Build and maintain sound relationships with customs officials, other departments, service centres and customers to ensure timeous movement of export shipments.
Ensure all paperwork for BLS countries is sent to the relevant parties including checklist.

FAQs

What is the main responsibility of an Exports Entry Clerk?

The main responsibility is the monitoring of DCE and DCC, reporting discrepancies, and assisting in the general operations of exports, ensuring timely registration and clearance of bills of entries.

What qualifications are required for this position?

A minimum of a Matric certificate and Customs Clearance Experience are required, along with 3-7 years of experience in a customs environment.

Is there an opportunity for professional growth in this role?

Yes, this position provides opportunities to help maintain and grow the logistics capabilities of the company, offering potential career advancement.

What systems should candidates be familiar with?

Candidates should have knowledge of the DHL system as well as practices within the Customs Adjustment environment.

Are there specific personal qualities needed for this position?

Yes, candidates should possess good interpersonal skills, be reliable, able to plan and organize, and have strong verbal and written communication abilities.

What type of work schedule should candidates expect?

Candidates should be prepared to work on a shift cycle, including weekends and public holidays.

How does this role contribute to customer satisfaction?

The role ensures that every customer contact demonstrates dedication to providing ideal solutions for both immediate and future customer needs, maintaining service excellence and the company’s market reputation.

Will I be required to interact with customs officials?

Yes, you will be responsible for liaising with customs officials, customers, service centers, gateways, management, and staff to enhance export shipment processing efficiency.

What documentation is involved in the role?

The role requires quality checking and ensuring the correctness of entries and related documentation such as worksheets, commercial invoices, permits, and exemption certificates, in compliance with the Customs and Excise Act.

DHL

Transportation

Industry

10,001+

Employees

1969

Founded Year

Mission & Purpose

DHL is the leading global brand in the logistics industry. Our divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 395,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”. DHL is part of Deutsche Post DHL Group.