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F&B Manager ( Restaurant & Room Service Ops)

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Marriott International

Jan 25, 2025

Applications are closed

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
    People, HR & Administration
  • Rome

Requirements

  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
  • OR
  • 2-year degree from an accredited university in Food Service

Responsibilities

  • Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
  • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Ensures and maintains the productivity level of employees.
  • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
  • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
  • Ensures compliance with all applicable laws and regulations.
  • Ensures compliance with food handling and sanitation standards.
  • Ensures staff understands local, state and Federal liquor laws.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Establishes guidelines so employees understand expectations and parameters.
  • Monitors alcohol beverage service in compliance with local laws.
  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Manages day-to-day operations,

FAQs

What is the job title for this position?

The job title is F&B Manager (Restaurant & Room Service Ops).

Where is this position located?

This position is located at The Rome EDITION, Salita di San Nicola da Tolentino 14, Rome, Italy.

What are the main areas of responsibility for the F&B Manager?

The main areas of responsibility include managing restaurant and bar operations, overseeing room service, assisting with menu planning, maintaining sanitation standards, and improving guest and employee satisfaction.

What are the educational requirements for this position?

A high school diploma or GED with 4 years of experience in the food and beverage industry, or a 2-year degree in a related field with 2 years of experience is required.

What is the work schedule for this role?

This is a full-time position with a standard work schedule.

What kind of experience is preferred for candidates applying for this position?

Candidates should have experience in food and beverage, culinary, or a related professional area.

What are the key responsibilities of managing day-to-day operations in this role?

Key responsibilities include supervising and managing employees, maintaining service and sanitation standards, and ensuring guest service and operational needs are met.

How does the F&B Manager lead their team?

The F&B Manager leads their team by utilizing interpersonal and communication skills to encourage cooperation and influences sound financial decision-making.

What is a major focus when it comes to customer service in this position?

A major focus is to provide exceptional customer service and to handle guest problems and complaints effectively.

Are there any specific compliance requirements for this role?

Yes, the F&B Manager must ensure compliance with food & beverage policies, food handling and sanitation standards, and local, state, and Federal liquor laws.

What additional responsibilities does the F&B Manager have?

Additional responsibilities include analyzing information to solve problems, supervising daily shift operations in the absence of an Assistant Restaurant Manager, and overseeing the financial aspects of the department.

Is there a commitment to diversity and inclusion within the company?

Yes, Marriott International is committed to non-discrimination and hiring a diverse workforce, sustaining an inclusive, people-first culture.

What kind of workplace culture does EDITION Hotels promote?

EDITION Hotels promote a culture that inspires, challenges, and makes employees proud to work, where service comes from the heart rather than a handbook.

How does the F&B Manager contribute to employee development?

The F&B Manager identifies developmental needs, coaches and mentors team members, and ensures employees receive ongoing training to understand guest expectations.

Can you describe the ideal candidate for this position?

The ideal candidate is outgoing, authentically amazing, and seeks a workplace where they can deliver exceptional service and be part of a dynamic and inspiring team.

What opportunities for advancement does this position offer?

Joining EDITION provides opportunities to grow within a portfolio of brands under Marriott International, allowing employees to develop their careers and become the best version of themselves.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.