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Field Clinical Specialist, Charlotte East

  • Job
    Full-time
    Mid Level
  • Research & Development
    Healthcare
  • Charlotte

AI generated summary

  • You need a relevant health services license or a 4-year health sciences degree with 3 years of clinical experience and scrubbing in a Cath Lab or IR, preferably with medical device field experience.
  • You will train customers on TIS products, support clinical initiatives, address technical issues, maintain communications, evaluate product use, ensure compliance, and assist in educational events.

Requirements

  • Technical or professional health services licensure from an accredited licensing entity (i.e.: RT, RCIS, RN) or a 4 year health sciences or science related Bachelors degree and a minimum of 3 years experience in a clinical setting (peripheral and/or cardiology related).
  • A Minimum of 3 years scrubbing experience within the Cath Lab or Interventional Radiology environment.
  • Prior experience as a Field Clinical Specialist with a medical device company is preferred.

Responsibilities

  • Train internal and external customers (Physicians, clinicians, and technicians) on the proper technique and use of therapeutic and diagnostic TIS products.
  • Serve as a company liaison with customers on clinical and technical matters supporting company initiatives, projects and products.
  • Communicate verbally and written with marketing and sales teams to address technical, and clinical issues.
  • Operate computer simulation equipment and support the use of various vessel model units during trade shows, local clinical meetings and PACE sponsored courses to assist in the delivery of education and knowledge transfer related to specific products and procedure guidance.
  • Develop and maintain clinical communications to support, document and drive appropriate product utilization.
  • Work with sales and marketing, internal departments and customers to resolve clinical and technical related problems.
  • Support clinical seminars and medical society sponsored symposia and courses.
  • Visit key customers to evaluate products and help maintain good customer relationships, gain competitive knowledge and new product concepts or product enhancement ideas.
  • Ensure clinical compatibility between all TIS products within the scope of procedural application.
  • Work with marketing and sales to implement tactics supporting strategic goals and product related tactics and provide feedback through the established (PPR) Product Performance Reporting process.
  • Ensure to the best of their ability TIS products are used appropriately regarding patient safety and intended use.
  • Demonstrate a commitment to patient safety and product quality by maintaining compliance with all TMC Quality Systems requirements. This includes but is not limited to the prompt recognition and forwarding of customer complaints (i.e. adverse events, product performance reports, etc.) to Quality Assurance (QA), and by ensuring all promotional messaging (i.e. branding strategies, product claims, etc.) and materials (i.e. literature) discussed or presented to customers are clinically accurate and adhere to AdvaMed guidelines and Terumos policy on Interactions with Healthcare Professionals.
  • Maintain strong knowledge of and adherence to regulations regarding promotional material content and control. Follow procedures for good clinical practices and Design Control when participating in new product development and clinical activities. Fully adhere to all applicable FDA regulations, international guidelines and Terumos policies at all times.
  • Perform other job-related duties as assigned.

FAQs

What is the primary role of a Field Clinical Specialist at Terumo Medical Corporation?

The primary role of a Field Clinical Specialist is to provide directed product support education, training, and insight in the proper use of specialty medical devices in selected diagnostic and interventional procedures, while also serving as a liaison with customers on clinical and technical matters.

Is this a field-based position?

Yes, this is a field-based position that requires daily travel to customer accounts and approximately 70% overnight travel by car and/or air.

What qualifications are required for this position?

A minimum of a 4-year health sciences or science-related Bachelor’s degree and 3 years of experience in a clinical setting, with technical or professional health services licensure (e.g., RT, RCIS, RN) preferred. A minimum of 3 years scrubbing experience within the Cath Lab or Interventional Radiology environment is also required.

Will I need to travel for this job?

Yes, this position requires approximately 70% overnight travel, including occasional weekend travel.

What kind of training will I provide as a Field Clinical Specialist?

You will train internal and external customers, including physicians, clinicians, and technicians, on the proper technique and use of therapeutic and diagnostic TIS products.

Do I need prior experience with medical devices?

Yes, prior experience as a Field Clinical Specialist with a medical device company is preferred.

What skills are necessary for this job?

Strong technical and clinical knowledge in human anatomy and physiology, excellent interpersonal and analytical skills, the ability to handle multiple projects simultaneously, and the ability to effectively communicate complex clinical and technical data are all necessary skills.

What kind of working environment can I expect?

You will be entering hospitals and other medical facilities regularly, which may require meeting vendor credentialing policies and working in areas such as IR suites and operating rooms.

How does Terumo Medical Corporation view personal growth?

Terumo encourages personal growth and supports employees in deepening their skills and progressing in their careers.

Is there an equal employment opportunity policy in place?

Yes, Terumo Medical Corporation has a policy to provide equal employment opportunity to all employees and applicants regardless of various protected categories and values diversity of background and opinion.

At Terumo, we are committed to our Core Values: Respect. Integrity. Care. Quality. Creativity.

Manufacturing & Electronics
Industry
1001-5000
Employees
1972
Founded Year

Mission & Purpose

ADVANCING HEALTHCARE WITH HEART CREATE YOUR FUTURE, AND OURS Here you grow your own way, you create to innovate, and learn as you go, alongside like minds who share the same commitment to the future of healthcare. We are proud to have launched global development programs to help our associates shape their careers alongside the future of healthcare. ENJOY A REWARDING AND MEANINGFUL CAREER As a team, we make a real difference to the health and wellbeing of our patients today, and leave a lasting legacy for tomorrow. Your time is dedicated to innovation, problem solving, teamwork and lifelong learning, as an integral part of our ever-curious, always committed, continually collaborative environment. We foster a growth mindset culture, embracing mistakes as an opportunity to learn, and celebrating the small wins along the way, so we can all grow together. FOR TERUMO, FOR EVERYONE, EVERYWHERE Whatever you do – marketing, engineering, sales or manufacturing – our teams look out for one another, respect and support each other in achieving our goals, and we value diversity and inclusion, empowering everyone to bring their authentic self to work. If you’re ready to advance healthcare with heart, we look forward to hearing from you.