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Field Sales Executive, Mandarin Speaking (Southampton)

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Deliveroo

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • London
    Remote

AI generated summary

  • You must be fluent in Mandarin (Cantonese is a plus), comfortable with targeting businesses, skilled in negotiation, and keen on food industry knowledge. Tenacity and ownership are key.
  • You will map and pitch to new restaurants, communicate in Chinese, oversee onboarding, ensure success, sample food, and attend industry meet-ups in your region.

Requirements

  • Fluency in Mandarin, nice to have: Cantonese
  • Be comfortable with targeting and approaching new businesses
  • Experienced negotiator and able to structure win-win deals for restaurants and for Deliveroo
  • Commercially knowledgeable who understands the economics of food delivery - for restaurants and Deliveroo
  • Have great communication skills whether it be face-to-face, through phone or email
  • Be able to demonstrate product and industry knowledge to clients
  • Take ownership and work within demanding targets
  • Have an interest in all things food and restaurants
  • Be tenacious and motivated to deliver results
  • Right to work in the UK

Responsibilities

  • Map, prospect, pitch and close new restaurants across your region in a very organised fashion. This means being a city-level expert including knowing the up-and-coming restaurants and which restaurants customers crave most
  • Communicate in Chinese (physical visits, emails, calls, and social media) with restaurants to demonstrate Deliveroo technology
  • Oversee the restaurant onboarding process to ensure it is as quick, efficient and seamless as possible
  • Ensure restaurant success within the first eight weeks from signing
  • Sample food from a variety of high-quality establishments
  • Attend restaurant and food meet-ups

FAQs

What regions are preferred for this job position?

Ideally, candidates should be based in Bristol, Southampton, Exeter, Plymouth, Wales, or surrounding areas.

Is a driving license required for this role?

Yes, a valid driving license and a car are required for this role as it involves travel around different areas.

What languages are required for this position?

Fluency in Mandarin is required, and Cantonese is a nice-to-have.

What does the role involve?

The role involves building relationships with new Chinese restaurant partners, mapping, prospecting, pitching, and closing new restaurants, and ensuring a smooth onboarding process for those restaurants.

Are there specific performance metrics for this role?

Yes, KPIs include the number of restaurants signed each month and the performance of those restaurants during their first three months.

Is prior experience in sales necessary?

Yes, candidates should be comfortable targeting and approaching new businesses, and have experience in negotiation and structuring win-win deals.

What kind of company culture does Deliveroo promote?

Deliveroo promotes a technology-driven, fast-moving, and autonomous culture that values new ideas and diversity in the workplace.

Are there any specific interests or passions expected from candidates?

Yes, an interest in food and restaurants is essential for this role.

What benefits are offered to employees?

Benefits vary by country but can include healthcare, well-being initiatives, parental leave, pensions, and generous annual leave allowances.

How does Deliveroo approach diversity and inclusion?

Deliveroo is committed to creating a diverse and inclusive workplace, recognizing that a great workplace reflects the diversity of the world we live in.

We’re a food company, aiming to be the food company. Fancy joining that mission?

Retail & Consumer Goods
Industry
1001-5000
Employees
2013
Founded Year

Mission & Purpose

Deliveroo is an online food delivery platform that connects customers with a wide range of restaurants and food establishments. Through their website and mobile app, customers can browse menus, place orders, and have their favourite meals delivered directly to their doorstep. Deliveroo's ultimate mission is to provide convenient and efficient food delivery services, giving customers access to a diverse selection of cuisines from local restaurants. Their purpose is to support restaurants and food vendors by expanding their reach and customer base, enabling them to thrive in the digital age and compete in the increasingly competitive food delivery market. Deliveroo aims to enhance the overall dining experience for customers while helping restaurant partners grow their business and adapt to evolving consumer preferences.

Culture & Values

  • Live and Breathe our Marketplace

  • Play to Win

  • Celebrate Difference

  • Champion Big and Small Innovations

  • Obsess about Operational Excellence

  • Be Curious and Intellectually Honest