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Field Sales Operations Lead, US Specialist Org, NAMER Field Operations, NAMER Sales Operations

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Amazon

8d ago

  • Job
    Full-time
    Senior & Expert Level
  • Sales & Business Development
    Business, Operations & Strategy
  • New York

AI generated summary

  • You need 5+ years in Excel, finance, and sales operations, a relevant degree, CRM experience, and skills in reporting tools like Quick Sight or Tableau.
  • You will drive operational strategy, manage planning and performance metrics, optimize sales processes, and collaborate across teams to enhance revenue growth and decision-making insights.

Requirements

  • 5+ years of Microsoft Excel experience
  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
  • Experience with sales CRM tools such as Salesforce or similar software
  • Experience defining, refining and implementing sales processes, procedures and policies or equivalent
  • 5+ years of finance, business management and sales operations experience
  • Experience working within a high-growth, technology company
  • Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages

Responsibilities

  • Serve as strategic business partner and COO-equivalent to sales leadership, driving operational rigor and enabling leaders to focus on customer engagement and revenue generation
  • Define and execute go-to-market strategy in partnership with sales leadership, ensuring cross-divisional alignment and execution consistency
  • Own end-to-end business cadences including Annual Planning, MBRs, QBRs, territory design, quota setting, and headcount management
  • Drive pipeline inspection and growth strategies, identifying and resolving stalled opportunities to maximize revenue potential
  • Develop and maintain standardized reporting and insights that support data-driven decision-making for senior leadership
  • Identify, adopt, and demonstrate proficiency with AI-powered and productivity tools — including Excel, RowZero, Amazon QuickSuite, NarrateAI, InstructAI, Smartsheet, SIFT, and Salesforce — to streamline workflows, reduce manual effort, and surface insights at speed and scale
  • Establish and refine coverage model design, annual planning processes, and compensation plan execution
  • Work cross-functionally with Sales, Finance, HR, Marketing, Business Development, Professional Services, and Partner teams to land and execute operational priorities
  • Develop routine and ad-hoc analytic reports for senior management on business performance and goal attainment
  • Assist Sales Managers in evaluating team performance and translating insights into actionable recommendations

FAQs

What is the primary responsibility of the Field Sales Operations Lead?

The primary responsibility is to serve as a strategic operations owner for the US Specialist organization, acting as a crucial business partner to sales leadership and driving operational excellence to maximize revenue potential.

What qualifications are required for this position?

The required qualifications include at least 5 years of Microsoft Excel experience, a Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field, and experience with sales CRM tools such as Salesforce.

Is experience in a high-growth, technology company preferred?

Yes, having experience within a high-growth technology company is preferred for this role.

What tools may the Field Sales Operations Lead need to use?

The candidate may need to use AI-powered and productivity tools such as Excel, RowZero, Amazon QuickSuite, NarrateAI, InstructAI, Smartsheet, SIFT, and Salesforce, as well as reporting and data visualization tools like QuickSight, Tableau, or Power BI.

What types of business reviews will the Field Sales Operations Lead handle?

The Field Sales Operations Lead will own business cadences, including Annual Planning Cycles, Monthly Business Reviews (MBRs), and Quarterly Business Reviews (QBRs).

What is the expected salary range for this position in New York?

The base salary range for this position in New York is between $96,900.00 and $169,500.00 USD annually.

Does AWS offer benefits for this position?

Yes, AWS offers comprehensive benefits, including health insurance, 401(k) matching, paid time off, and parental leave, among others.

How does AWS approach diversity in hiring?

AWS encourages candidates from diverse backgrounds to apply, even if they do not meet all qualifications, and values diverse experiences in its hiring process.

What kind of team culture can I expect at AWS?

The team culture at AWS values learning, curiosity, and inclusion, with employee-led affinity groups and ongoing events to foster a supportive work environment.

Is there a focus on AI and automation in this role?

Yes, a significant aspect of the role involves embracing AI and automation as tools to streamline operations and enhance productivity.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.