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Flagship Generalist, Originals Department (18 Hours) - adidas LDN Brand Flagship Store, Oxford Street, London

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adidas

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
  • London

AI generated summary

  • You should have 1+ month in retail, know store KPIs, possess strong customer service skills, be a team player, eager to learn, and communicate well in English.
  • You will engage customers, drive sales through merchandise management, and take initiative in your learning by applying training effectively on the shop floor.

Requirements

  • 1+ months working in a sports or fashion retail environment.
  • Knowledge of store KPIs and tools to interpret those to drive sales.
  • Effective customer service and sales skills.
  • Being a team player, resilience, eager to learn & curious.
  • Good communications skills in English.

Responsibilities

  • Be a brand ambassador by connecting, engaging, and inspiring our customers in alignment with our adidas values.
  • Work collaboratively and drive sales by supporting merchandise management (deliveries and replenishment) to win together as a team to achieve store goals.
  • Take ownership and be proactive in your own learning by completing all applicable training and effectively applying them on the shop floor.

FAQs

What are the working hours for this position?

This position is for 18 hours per week.

What benefits do employees receive?

Employees receive competitive compensation, bonuses, a referral program, free uniform sets twice a year, and discounts on adidas products online and in stores.

Is there an opportunity for career growth within the company?

Yes, there is a career without borders, allowing growth in retail, office, and distribution center roles.

What qualities does adidas value in its employees?

adidas appreciates employees who have effective customer service and sales skills, are team players, resilient, eager to learn, curious, and possess good communication skills in English.

What type of experience is required for this role?

A minimum of 1 month experience working in a sports or fashion retail environment is required.

What activities will I be involved in as a Flagship Generalist?

You will connect, engage, and inspire customers as a brand ambassador, support merchandise management to drive sales, and take ownership of your learning by completing training.

Do you offer training opportunities?

Yes, adidas provides free training in product knowledge, customer service, processes, and personal effectiveness.

What is the company culture like?

adidas embraces a culture of diversity, equity, and inclusion, and encourages innovation to balance sports with nature.

Is a uniform provided to employees?

Yes, employees receive free uniform sets twice a year.

How is customer service emphasized in this position?

Effective customer service and sales skills are essential, and employees are expected to embody adidas values while engaging with customers.

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adidas

Listen to our new podcast ‘Rebellious Optimists’ to learn more about our people, products, and culture #inside3stripes.

Fashion & Arts
Industry
10,001+
Employees
1949
Founded Year

Mission & Purpose

adidas is a multinational sportswear company that designs, manufactures, and sells a wide range of athletic and lifestyle products, including footwear, apparel, and accessories. As one of the leading sportswear brands in the world, their products cater to various sports and activities, aiming to provide athletes and consumers with high-quality and innovative gear to enhance their performance and lifestyle. Their ultimate mission is to be the best sports brand in the world, with a focus on creating products that combine cutting-edge technology and design to meet the evolving needs of athletes and consumers. Their purpose is to inspire and enable people to harness the power of sports in their lives, fostering a culture of creativity, sustainability, and inclusivity. Through collaborations with athletes, teams, and influencers, as well as initiatives for social and environmental responsibility, adidas strives to make a positive impact on communities and contribute to a healthier and more active world.

Benefits

  • Bonus program – based on short term incentives

  • Long-Term Incentive (LTI) plan for senior management and Executive Board members

  • Adidas Stock Purchase Plan