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FLOOR MANAGER (Bristol Cabot)

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MANGO

Jul 31, 2024

  • Job
    Full-time
    Junior & Mid Level
  • Bristol
  • Quick Apply

AI generated summary

  • You must have strong leadership skills, retail experience, excellent communication abilities, and a passion for fashion to effectively manage the team and enhance customer satisfaction.
  • You will oversee daily operations, manage staff, ensure excellent customer service, maintain standards, handle inventory, and drive sales performance in a fast-paced retail environment.

Requirements

  • - 40 hours per week. Over 5 days.
  • - Full flexibility required.
  • - Monday to Sunday.
  • - We are looking for a very dynamic and enthusiastic individual who is passionate about people and who thrives on dynamic environments.
  • - You are target-oriented, you know how to keep your team motivated and how to communicate at all levels.
  • - You have the ability to adapt to changes, prioritise and to motivate the team to work for the common goal of the store.
  • - If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!

Responsibilities

  • To ensure and provide an excellent level of customer service in the store
  • To ensure the team possesses good product knowledge and is aware of the key performance indicators
  • To be familiar with and offer services according to the needs of customers in order to maximise sales
  • To organise and distribute tasks and positions to each member of the team
  • To ensure that sales targets are implemented, achieved and exceeded in store
  • To prioritise customer service above all other tasks
  • To communicate actively with the team and pass on any information that may affect sales
  • To coach each employee in their training and development, leading by example

FAQs

What is the job title for this position?

The job title is Floor Manager for the Bristol Cabot location.

What are the primary responsibilities of the Floor Manager?

The primary responsibilities include ensuring excellent customer service, achieving sales targets, leading and motivating the team, organizing tasks, and coaching employees in their training and development.

How many hours per week is the Floor Manager expected to work?

The Floor Manager is expected to work 40 hours per week over 5 days.

Is there a specific availability requirement for this position?

Yes, full flexibility is required, with availability needed from Monday to Sunday.

What kind of environment is Mango looking for in their Floor Manager?

Mango is looking for a dynamic and enthusiastic individual who is passionate about people and thrives in a dynamic environment.

What qualifications should candidates possess for this role?

Candidates should be target-oriented, possess excellent communication skills at all levels, and be capable of motivating a team to work towards common goals.

What are the benefits offered to employees?

Benefits include discounts on all lines, seasonal uniforms, Employee Assistance Programme (EAP), development opportunities, and a close, inspiring work environment in a leading fashion company.

What qualities make an ideal candidate for the Floor Manager position?

An ideal candidate is adaptive to changes, able to prioritize effectively, has a passion for customer service, and is capable of fostering team motivation and development.

What opportunities for personal and professional growth are available?

There are constant development opportunities with varied challenges that promote on-the-job learning and the chance to grow within a dynamic fashion retail company.

How does Mango value its employees?

Mango values its employees by providing a supportive and ambitious work environment, recognizing their contributions, and offering incentives like discounts and development programs.

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MANGO

To inspire the world by sharing our passion for mediterranean style and culture.  #TakingFashionFurther 

Fashion & Arts
Industry
10,001+
Employees

Mission & Purpose

Mango, one of Europe’s leading fashion groups, is a global company with design, creativity and technology at the centre of its business model, and a strategy based on constant innovation and the search for sustainability. With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the El Hangar Design Centre, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories. Present in more than 115 markets and with a network of close to 2,700 stores, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2023 with a turnover of 3.1 billion euros, with 33% of turnover coming from its online channel and with a workforce of more than 15,500 employees in all five continents.