Floral Clerk

Why is this role important

Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs to live life well. Our Clerks inspire our customers through delightful conversation and knowledge of products.

passion & commitment to customer service is a key driver for our Company

Duties and Responsibilities:

• Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.

• To provide excellent customer relations through selling, educating and consulting in order to strengthen customer loyalty;
• To design innovative and exciting fresh, silk and dried flower arrangements;
• To assist with the merchandising within the department;
• To assist with ordering of floral products;
• To ensure that the safety, sanitation and general maintenance of the department meet with Company standards;
• To direct part-time employees when left in charge of the department;
• To respond to customer inquiries and requests, maintaining courteous customer relations at all times;
• To assist with operation of the Garden Centre;
• To perform other duties as assigned.

The Ideal Candidate Would Possess:

• Exceptional customer service skills

• Minimum of 3 years’ floral design experience in a retail environment;
• Demonstrated creativity and innovation;
• Demonstrated selling skills;
• Garden Centre experience would be an asset;
• Flexibility to work a variety of hours including days, evenings and weekends;
• Excellent communication and interpersonal skills;
• Self starter;
• Ability to work in a fast-paced environment, under pressure.

How You’ll Succeed:
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.