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FM Specialist

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ING

Oct 28, 2024

  • Job
    Full-time
    Mid & Senior Level
  • Manila
  • Quick Apply

AI generated summary

  • You need a relevant degree, strong analytical skills, communication proficiency, experience in payments and fraud, knowledge of SWIFT/RTGS, and expertise in account management and reconciliations.
  • You will handle escalations, cooperate with divisions to prevent issues, ensure compliance, track outstanding reports, and propose improvements.

Requirements

  • Bachelor’s degree or equivalent experience
  • Analytical, flexible, open-minded and a team player
  • Ability to work under pressure and capable of managing and prioritizing multiple tasks.
  • Have a client driven approach.
  • Excellent written and oral communication skills, including the ability to convey complex information succinctly and clearly to clients and partners.
  • MS Office proficient with the ability to work with multiple applications at the same time.
  • Results driven self-starter who can thrive in a fast-paced, collaborative, and cross-functional environment.
  • Superior attention to details
  • Experience in Payments Processing and Investigations
  • Knowledge of SWIFT routing and RTGS systems
  • Correspondent banking
  • Post Settlements
  • Transaction/Fraud Accounts
  • Payable/Receivable
  • Knowledge with risk management, familiarity with escalation matrix
  • Account Reconciliations and Cash Management
  • Ledgers and Statements
  • Nostro/LORO accounts, sweeps
  • Inter-Entity transactions and accounting
  • Account funding/defunding

Responsibilities

  • Handle and analyze requests, escalations and enquiries.
  • Actively cooperate with other divisions to allocate escalations and prevent them from arising.
  • Ensure compliance with the rules and procedures that are prescribed by Risk and Compliance.
  • Create and follow up files for reported breaks that are ageing and outstanding.
  • Formulate proposals for improvement.

FAQs

What are the key responsibilities of an FM Specialist?

The key responsibilities of an FM Specialist include handling and analyzing requests, cooperating with other divisions to prevent escalations, ensuring compliance with risk and procedures, creating and tracking files for reported breaks, and proposing improvements.

What qualifications are required for the FM Specialist position?

The required qualifications for the FM Specialist position include a bachelor's degree or equivalent experience, strong analytical skills, the ability to work under pressure, excellent communication skills, and proficiency in MS Office.

Is experience in payments processing necessary for this role?

Yes, experience in Payments Processing and Investigations is required, including knowledge of SWIFT routing, RTGS systems, and correspondent banking.

What skills should an FM Specialist possess?

An FM Specialist should be analytical, flexible, open-minded, a team player, and have superior attention to detail. Additionally, they should be results-driven and able to manage multiple tasks effectively.

Will I be required to manage account reconciliations in this role?

Yes, experience in Account Reconciliations and Cash Management is part of the responsibilities, including managing ledgers, statements, and inter-entity transactions.

How will communication occur with clients and partners in this role?

Excellent written and oral communication skills are necessary to convey complex information succinctly and clearly to clients and partners.

Is knowledge of risk management important for this position?

Yes, familiarity with risk management and the escalation matrix is important for the FM Specialist role.

Do I need to have a client-driven approach?

Yes, having a client-driven approach is crucial for success in the FM Specialist position.

What work environment can I expect as an FM Specialist?

You can expect a fast-paced, collaborative, and cross-functional work environment.

Will I need to use multiple applications simultaneously in this role?

Yes, proficiency in MS Office and the ability to work with multiple applications at the same time is required for the FM Specialist position.

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ING

Empowering people to stay a step ahead in life and in business.

Finance
Industry
10,001+
Employees
1991
Founded Year

Mission & Purpose

ING is a pioneer in digital banking and on the forefront being one of the most innovative banks in the world. As ING we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or to tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realize their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers.