Footwear Supervisor - Flannels

Frasers Group

Oct 29, 2024

Applications are closed

Job
Full-time
Junior & Mid Level
Customer Relations
Sales & Business Development
Newcastle

Requirements

Experience of leading a team within a retail environment
Knowledge of and passion for luxury brands
Ability to drive sales through excellent service
Understanding of visual presentation and how to impact sales floor commercially
Ability to motivate a team with effective communication

Responsibilities

Support with daily workload and delegation to team
Supervise work, check completion and deliver to expectation set by line manager
Use business communication tools for completion of tasks and ensure your team understand all key functions
Understand all process and procedures and set the example for others
Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles
Support with maintaining store environment and housekeeping standards
Understand company policy and rules regarding security measures and demonstrate compliance and controls
Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
Understand KPI targets and expectations to achieve results
Demonstrate commercial awareness and adopt right product, place and time compliance
Engage with and feedback issues to contribute to the wider business
Support with identifying development needs within the team
Support senior management to coach the team
Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
Support senior management to coach the team

FAQs

What is the location of the Footwear Supervisor position?

The position is located in Gateshead, NE11 9YD.

What brand is this position associated with?

This position is associated with Flannels.

What type of employment is offered for this role?

The role is a full-time employment position.

What is the basic salary for the Footwear Supervisor position?

The basic salary for the position is £28,256.

What are the key responsibilities of the Footwear Supervisor?

Key responsibilities include supervising the team, supporting daily workload, maintaining store standards, understanding KPI targets, and ensuring excellent customer service.

What qualifications are required for this role?

Candidates should have experience leading a team in a retail environment, knowledge and passion for luxury brands, and the ability to drive sales through excellent service.

What rewards and benefits are offered for this position?

Benefits include a basic salary, commercial bonuses, commission-led bonuses, a 50% instore uniform discount, and other perks like gym membership discounts and holiday allowances.

Is experience in luxury brands important for this role?

Yes, knowledge of and passion for luxury brands is one of the key requirements for the position.

How does the company support team development?

The company offers a wide range of development courses with national qualifications and encourages coaching and identifying development needs within the team.

Are there any discounts available for employees?

Yes, employees enjoy a 50% instore uniform discount and a group-wide 20% discount across all Frasers Group brands.

Frasers Group

We are building the planet’s most admired and compelling brand ecosystem.

Retail & Consumer Goods

Industry

10,001+

Employees

1982

Founded Year

Mission & Purpose

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.