(For Pooling) Finance Advice Lead

ING

Nov 4, 2024

Job
Full-time
Expert Level
Business, Operations & Strategy
Banking & Finance
Manila
Quick Apply

AI generated summary

You must demonstrate leadership, policy development, operational compliance, stakeholder engagement, customer loyalty, change management, and strategic workforce planning skills.
You will manage advisory services, ensure compliance, develop policies, build team capabilities, monitor performance, and engage stakeholders to optimize financial strategies and service delivery.

Requirements

Leadership and Direction - Communicate the actions needed to implement the COOF strategy for your Product; explain the relationship to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.
Policies and procedures development - Lead and coordinate the development and delivery of financial policies, guidelines, and protocols in your scope of responsibility to ensure the department complies with regulations and good financial practice.
Functional Strategic Formation - Contribute to the formation of a key element of functional strategy through specialist expertise and insights, to ensure that the strategy meets business needs.
Operational Compliance - Monitor and review performance and behaviour’s within area of responsibility to identify and resolve non-compliance with the organization's policies and relevant regulatory codes and codes of conduct.
Organisational capability building - Identify the team's individual development needs. Plan and implement actions, including continuing professional development to build their professional capabilities. Coach and mentor the people in your line of responsibility to support the development of the COOF talent pool.
Performance Management - Manage and report on performance within the department or area of responsibility; set appropriate performance objectives for direct reports and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.
Policy Development & Implementation - Develop procedures and interprets and applies policy for area of expertise to achieve specified outputs, then monitor implementation of those procedures within the organization.
Stakeholder Engagement - Identify and manage stakeholders, finding out their needs/issues/concerns and reacting to these to support the communication of business information and decisions.
Acting as the organisation’s authority in the following technical skill areas:
Builds Customer Loyalty - Works at an advanced level to make every customer interaction positive by leaving the customer feeling understood, appreciated, and confident in the organization's ability.
Compliance Management - Uses technical guidance to achieve full compliance with applicable rules and regulations in management and/or operations.
Customer Service Delivery - Uses comprehensive knowledge and skills in meeting high customer service standards.
Managing Change - Uses comprehensive knowledge and skills providing guidance and support to others on maintaining high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change.
Planning and Organizing - Uses comprehensive knowledge and skills on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
Resourcing and Workforce Planning - Uses comprehensive knowledge and skills to ensure the organization can recruit people with the skills it needs to achieve competitive advantage, while also balancing its resources in order to meet short-term and long-term strategic goals.

Responsibilities

You manage the Advisory service, ensuring delivery according to agreed service levels, while staying safe, reliable and compliant. You are continuously looking for ways to improve the service, to further optimise the sourcing strategy, and to further drive employee engagement, and diversity, while continuously investing in the skillset of your team members. You are also responsible to further grow the service offerings and onboard new business partners.
Leadership and Direction - Communicate the actions needed to implement the COOF strategy for your Product; explain the relationship to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.
Policies and procedures development - Lead and coordinate the development and delivery of financial policies, guidelines, and protocols in your scope of responsibility to ensure the department complies with regulations and good financial practice.
Functional Strategic Formation - Contribute to the formation of a key element of functional strategy through specialist expertise and insights, to ensure that the strategy meets business needs. Operational Compliance - Monitor and review performance and behaviour’s within area of responsibility to identify and resolve non-compliance with the organization's policies and relevant regulatory codes and codes of conduct.
Organisational capability building - Identify the team's individual development needs. Plan and implement actions, including continuing professional development to build their professional capabilities. Coach and mentor the people in your line of responsibility to support the development of the COOF talent pool.
Performance Management - Manage and report on performance within the department or area of responsibility; set appropriate performance objectives for direct reports and hold them accountable for achieving these; take appropriate corrective action where necessary to ensure the achievement of annual business objectives.
Policy Development & Implementation - Develop procedures and interprets and applies policy for area of expertise to achieve specified outputs, then monitor implementation of those procedures within the organization.
Stakeholder Engagement - Identify and manage stakeholders, finding out their needs/issues/concerns and reacting to these to support the communication of business information and decisions.

FAQs

What is the main purpose of the Finance Advice Lead position?

The Finance Advice Lead position is primarily responsible for managing the Advisory service, ensuring delivery according to agreed service levels while continuously seeking ways to improve the service and grow the service offerings.

What qualifications are required for the Finance Advice Lead role?

Candidates should have significant experience in finance, management accounting, and advisory roles, ideally with 10+ years of relevant experience.

Who will the Finance Advice Lead interact with?

The Finance Advice Lead will interact with various global stakeholders, including Finance departments in different countries and business lines, Management Board members, and other departments such as Risk, Capital Management, Group Treasury, and Corporate Strategy.

What are the key responsibilities of the Finance Advice Lead?

Key responsibilities include managing Advisory services, developing financial policies and procedures, building organizational capability, performance management, and stakeholder engagement.

What skills are necessary for success in the Finance Advice Lead role?

Important skills include leadership, strategic thinking, compliance management, customer service delivery, change management, and strong organizational planning skills.

How does the Finance Advice team operate?

The Finance Advice team operates as a horizontal and flexible organization to adapt to changing environments and priorities, working as an extension of the teams it supports globally.

What is the team size in the Global Finance Advisory group?

The Global Finance Advisory team consists of approximately 25 finance professionals.

How does ING approach employee development in this role?

ING promotes continuous professional development and encourages team members to build their capabilities through coaching and implementing development actions.

Is there an emphasis on diversity in hiring for this role?

Yes, there is a focus on employee engagement and promoting diversity within the team.

Where is the Finance Advice Lead role based?

The Finance Advice Lead role is based at ING Hubs Philippines.

ING

Empowering people to stay a step ahead in life and in business.

Finance

Industry

10,001+

Employees

1991

Founded Year

Mission & Purpose

ING is a pioneer in digital banking and on the forefront being one of the most innovative banks in the world. As ING we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or to tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realize their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers.