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Front Desk Agent - The Abu Dhabi EDITION

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Abu Dhabi

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Representatives take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Service Representative makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Representatives will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Representatives – to get it right for our guests and our business each and every time.

FAQs

What is the job title for this position?

The job title for this position is Front Desk Agent at The Abu Dhabi EDITION.

What are the primary responsibilities of a Front Desk Agent?

The primary responsibilities include providing excellent guest service during check-in and check-out, addressing guest requests, processing operational needs, completing reports, and sharing local area highlights to enhance the guest experience.

Is previous work experience required for this position?

No related work experience is required for this position.

What type of work schedule is available for this job?

This job offers a full-time work schedule.

What is the educational requirement for this position?

The educational requirement is a high school diploma or G.E.D. equivalent.

Is there any supervisory experience required for this role?

No supervisory experience is required for this role.

What are the physical demands of the Front Desk Agent position?

The position requires standing, sitting, or walking for extended periods and the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

What qualities is The Abu Dhabi EDITION looking for in candidates?

The Abu Dhabi EDITION is looking for outgoing, authentically amazing people who are passionate about providing heartfelt service and creating memorable guest experiences.

Does Marriott International have a policy on diversity and inclusion?

Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture, with non-discrimination on any protected basis.

How can I apply for the Front Desk Agent position?

To apply for the Front Desk Agent position, you would need to visit the Marriott International careers website and follow the application process outlined there.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.