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Front of House UK - Team Member

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Zizzi Restaurants

Sep 16, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

Requirements

  • - Be passionate about our food and knowing the menu inside out
  • - Celebrate the differences and encourage individuality
  • - Adapt to the challenges and motivate everyone to strive for more
  • - Want to be part of a team and embrace the challenges together
  • - Enjoy the everyday and maintain a balance between goals and fun

Responsibilities

  • Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
  • Being passionate about our food and knowing the menu inside out and sharing this with our customers.
  • Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
  • Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.

FAQs

What are the working hours for a Front of House Team Member?

The working hours may vary, but it usually involves shifts that accommodate busy dining times, including evenings and weekends.

What is the starting pay for a Front of House Team Member?

The starting pay is up to £11.44 per hour, plus tronc and benefits.

Is there any employee discount on food?

Yes, team members can enjoy 50% off at Zizzi & ASK Italian, and there's also a free & heavily discounted menu available on shift.

Do team members receive holiday pay?

Yes, team members receive 28 days of holiday (pro rata).

Are there opportunities for career development?

Yes, there are plenty of opportunities to develop and progress your career at Zizzi if that's something you're interested in.

What kind of support is available for employees?

We offer a free Employee Assistance Programme that provides access to GPs and wellbeing support.

Is there any special program for accessing earned wages?

Yes, we offer Wagestream, which allows team members to instantly access their earned wages.

What is the team culture like at Zizzi?

The team culture at Zizzi emphasizes growth, individuality, drive, togetherness, and having fun, creating a supportive and engaging environment for all employees.

Will I need to wear a uniform?

Yes, Zizzi provides branded T-Shirts and aprons for team members to wear.

Can Front of House Team Members interact with customers?

Absolutely! Team members are encouraged to greet customers, share menu knowledge, and enhance their dining experience.

Individually Italian.

Retail & Consumer Goods
Industry
1001-5000
Employees
1999
Founded Year

Mission & Purpose

Zizzi is not just in the business of food. It’s not just lunch, not just dinner. We are in the business of creating magic and memories for our customers, beyond just a meal. At Zizzi we don’t do good times, only Great Times. That’s our secret sauce. Zizzi is something special and we want our customers to feel that way too. Back in 1999 we opened the doors of our first ever Zizzi restaurant. Our philosophy was simple: every time you dine with us, it should be for great Italian inspired food in an environment designed by individual touches unique to the surrounding area. Today we have over 130 restaurants based in the UK and Republic of Ireland, but our philosophy remains the same. Our people, food, service and the prime locations make Zizzi the perfect place for good friends and family to come together and have a Great Time.