FAQs
What positions are available at the Aulani, A Disney Resort and Spa Front Office Referral Event?
The available positions include Full-Time Bell Services, Full-Time Front Desk Agent (Japanese Speaking), Full-Time PBX Phone Operator (Japanese Speaking), and Full-Time VIP Coordinator.
How can I apply to attend the Friends and Family Referral Event?
You can apply by clicking the "Apply Now" button on the job posting. An invitation will be based on your qualifications and availability for the role.
What is the schedule availability for full-time roles at Aulani?
Full-time roles require full availability, as the Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year.
What do I need to do after I click “Apply for this job”?
After clicking “Apply for this job,” the employment application will open in a new window. You need to complete all pages by clicking “Next” and then submit your application on the final page.
What are the pay rates for the available roles?
The pay rates are as follows: - Bell Services: $17.64 per hour + Gratuities - Front Desk Agent (English & Japanese Speaking): $31.44 per hour - PBX Phone Operator (Japanese Speaking): $31.44 per hour - VIP Coordinator: $33.44 per hour
Are there benefits provided for these positions?
Yes, select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, depending on the level and position offered. For more information on benefits, you can visit the Disney careers benefits page.
Do I need to speak Japanese to apply for the Front Desk Agent and PBX Phone Operator positions?
Yes, proficiency in Japanese is required for both the Full-Time Front Desk Agent and Full-Time PBX Phone Operator positions.
What is the recruitment process for these roles?
The recruitment process includes applying for the job, awaiting an invitation to the Friends and Family Referral Event, and then participating in that event as part of the interview process.

