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Front Office Medical Laboratory Assistant

  • Job
    Full-time
    Entry Level
  • Healthcare

AI generated summary

  • You must have strong numeracy, literacy, and communication skills, maintain confidentiality, handle patient samples, enter data, assist Biomedical Scientists, perform clerical tasks, and work weekends.
  • You will receive, record, and prepare patient samples, sort specimens, enter data, assist Biomedical Scientists, perform clerical tasks, and cover absences, including weekend shifts.

Requirements

  • Good standard of numeracy and literacy
  • Excellent communication and customer service skills
  • Maintain confidentiality at all times
  • Receipt, recording and preparation of a variety of patient samples e.g. blood, urine, faeces and other body fluids
  • Sort and identify specimens received in the Laboratory
  • Enter/enrol patient's details and other data onto the computer
  • Assist the Biomedical Scientists in technical duties as required under supervision of the Biomedical Scientists
  • Perform general clerical duties associated with the work of the Laboratory, including filing, telephone answering, photocopying etc
  • Work with other team members to cover absence due to sickness and annual leave (this may include weekend and night shifts)
  • Perform other miscellaneous duties under supervision and according to protocols laid down
  • Expected to work weekend early front office shifts, 09:00 – 12:00 as overtime, 1 in every 2 weekends

Responsibilities

  • Receipt, recording and preparation of a variety of patient samples e.g. blood, urine, faeces and other body fluids.
  • Sort and identify specimens received in the Laboratory
  • Enter/enrol patient’s details and other data onto the computer.
  • Assist the Biomedical Scientists in technical duties as required under supervision of the Biomedical Scientists.
  • Perform general clerical duties associated with the work of the Laboratory, including filing, telephone answering, photocopying etc.
  • Work with other team members to cover absence due to sickness and annual leave (this may include weekend and night shifts).
  • Perform other miscellaneous duties under supervision and according to protocols laid down.
  • Expected to work weekend early front office shifts, 09:00 – 12:00 as overtime, 1 in every 2 weekends.

FAQs

What are the working hours for the Front Office Medical Laboratory Assistant position?

The working hours are Monday to Friday from 10:00 to 18:30, with the expectation of covering weekend early shifts from 09:00 to 12:00 as overtime, approximately 1 in every 2 weekends.

What type of training will be provided for this role?

The post-holder will be provided full training for the Front Office Medical Laboratory Assistant role.

Is this position primarily clerical in nature?

Yes, this position is largely clerical, with a focus on handling service users face to face or via telephone, as well as processing and sorting samples received in the laboratory.

What qualifications are required for this job?

The suitable candidate should have a good standard of numeracy and literacy, excellent communication and customer service skills, and the ability to maintain confidentiality at all times.

Are there opportunities for overtime?

Yes, the position includes opportunities for overtime, especially during weekend early shifts.

How many holidays will I receive per year?

You will receive between 27-33 days of annual leave plus bank holidays (pro rata).

What financial benefits does the position offer?

The benefits include membership in the NHS pension scheme, salary sacrifice schemes, NHS staff discounts, a cycle to work scheme, and access to salary finance for loans, savings, and budget planning.

Can I contact someone for more information about the position?

Yes, you can contact Parmesher Singh, Technical Head of Biochemistry, at Parmesher.Singh@stockport.nhs.uk or 0161 419 5630 for further details or informal visits.

Is Stockport NHS Foundation Trust committed to diversity in its workforce?

Yes, the Trust actively encourages applications from diverse backgrounds and seeks to improve the representation of underrepresented communities within its workforce.

Will I need to work evenings or nights?

You may need to cover absence due to sickness and annual leave, which could include occasional weekend and night shifts.

Science & Healthcare
Industry
501-1000
Employees

Mission & Purpose

We run Stepping Hill Hospital, and other specialist centres, as well as community health services for Stockport. You can find telephone details of wards,  our services and view our main hospitals and community centres. Our stroke services have been officially ranked as the best in England – and urology and orthopaedic  services at Stepping Hill Hospital are highly-rated nationally. You can read our  Stockport NHS Foundation Trust - Strategy - 2020-25  for our plans over the next five years. Read our Stockport NHS Foundation Trust corporate brochure 2019-20  for an overview of our organisation.  https://www.instagram.com/stockportnhs/https://www.instagram.com/stockportnhs/You can also explore a selection of our services by viewing our virtual tours. We are no ordinary trust. We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers. We are an integrated provider of acute hospital and community services to the people of Stockport, as well serving the populations of East Cheshire and the High Peak in North Derbyshire. We offer a number of specialist services and play a key partnership role with Greater Manchester, Stockport and East Cheshire. With an annual budget of around £300 million we provide healthcare for residents in Stockport, East Cheshire and North Derbyshire as well as patients we treat from other boroughs in Greater Manchester who choose our services. Stepping Hill Hospital first opened in 1905 and was a military hospital during the first World War. We now employ over 5,000 staff and were one of the first NHS trusts in the country to achieve foundation trust status in 2004. We are a specialist `hub` centre for emergency and high risk general surgery, one of only four in Greater Manchester and covering the South East sector of our region. Overall responsibility for delivering services rests with the Board of Directors. We are fully committed to being transparent and implementing the principles of Being Open and Honest.