You excel in interpersonal skills, inspire and mentor teams, manage requests with care, communicate effectively in English, and ideally have prior experience in hotel front office leadership.

You will promote a professional image, manage guest requests with care, and inspire, coach, and mentor the reception team to ensure excellent service and collaboration.

Customer Relations

Hospitality & Retail

Netherlands

Amsterdam

Park Plaza, part of the Radisson Hotel Group, is a premium hotel brand that operates upscale hotels and resorts in key locations across Europe, the Middle East, and Asia. Catering to both business and leisure travellers, Park Plaza offers stylish accommodations, modern amenities, meeting facilities, and exceptional dining experiences. The brand focuses on delivering personalised, high-quality service and memorable stays for guests. Their ultimate mission is to create a welcoming and luxurious environment where guests can relax, work, and explore their destinations with ease. The purpose of Park Plaza is to enhance the travel experience by combining comfort, convenience, and sophistication

Travel & Leisure

Park Plaza

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  <div>
   <b>Department:</b> Front Office
  </div>
  <div>
   <b> Job Level: </b>Team Leader
  </div>
  <div>
   <b> Job Type: </b>Full Time
  </div>
  <div>
   <b> Hours per week: </b>38
  </div>
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   <b> Job Reference: </b>REQ12336
  </div>
  <div>
   <b> Date Posted: </b>13 November
  </div>
 </div><br>
 <div>
  As <b>Front Office Team Leader</b> you are the first and last person our guests see, it starts with a smile. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time. <b>Park Plaza Vondelpark</b> is looking for a<b> Front Office Team Leader</b> who will do their best to give guests a moment they won’t forget and we will help you to achieve this goal.
 </div>
 <p><b> We are looking for a Front Office Team Leader:</b></p>
 <ul>
  <li>Who has excellent interpersonal skills and able to connect with others</li>
  <li>Who will promote a helpful and professional image to our guests and our team</li>
  <li>Who will manage requests promptly, helpfully, politely and with a caring attitude</li>
  <li>Who can inspire, coach and mentor reception team members</li>
  <li>Who possess a good command of English and has excellent communication skills</li>
  <li>Who share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment &amp; Care</li>
  <li>Who possess a good command of English and has excellent communication skills</li>
  <li>Preferably with previous experience as a Front Office Team Leader/Supervisor in a hotel</li>
 </ul>
 <p><b> As a Front Office Team Leader you will receive:</b></p>
 <div>
  <ul>
   <li>Birthday bonus of €250 (gross, paid in the month of your birthday)</li>
   <li>Competitive salary</li>
   <li>Tasty meal during shift</li>
   <li>Industry pension plan</li>
   <li>25 days holiday</li>
   <li>1 extra day off for your wellbeing</li>
   <li>Exciting job opportunities within PPHE Hotel Group across Europe</li>
   <li>Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family &amp; friends)</li>
   <li>50% F&amp;B discount at our restaurants and bars (for your whole party)</li>
   <li>Travel compensation (max €200 net pm based on full-time employment)</li>
   <li>Recommend a friend scheme (earn up to €750 for each friend who joins us)</li>
   <li>8% holiday allowance (paid yearly in May)</li>
   <li>Flexible working policy (if applicable)</li>
   <li>Annual company parties and outings</li>
   <li>Exclusive discounts in the employee benefit store (www.personeelsvoordeelwinkel.nl)</li>
   <li>Discount on the collective health insurance from VGZ</li>
   <li>Departmental incentive schemes</li>
   <li>Great (online) Learning &amp; Development opportunities to grow your career</li>
   <li>An advanced onboarding program</li>
   <li>Access to the hotel gym during low peak hours</li>
  </ul>
  <div>
   and more…
  </div>
  <p>Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.</p>
 </div>
 <div></div>
 <div>
  We are a highly diverse organization. For us, it is a source of strength. It keeps us creative. That is why we are working to create an environment where everyone feels included, no matter what their background or orientation.
 </div>
 <p><b> Apply now and join one of the best places to work in hospitality “The Caterer 2021”</b></p>
 <div></div>
 <div>
  Park Plaza. Be part of it.
 </div>
</div>


 
  
   Department: Front Office
  
  
    Job Level: Team Leader
  
  
    Job Type: Full Time
  
  
    Hours per week: 38
  
  
    Job Reference: REQ12336
  
  
    Date Posted: 13 November
  
 
 
  As Front Office Team Leader you are the first and last person our guests see, it starts with a smile. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time. Park Plaza Vondelpark is looking for a Front Office Team Leader who will do their best to give guests a moment they won’t forget and we will help you to achieve this goal.
 
  We are looking for a Front Office Team Leader:
 
  Who has excellent interpersonal skills and able to connect with others
  Who will promote a helpful and professional image to our guests and our team
  Who will manage requests promptly, helpfully, politely and with a caring attitude
  Who can inspire, coach and mentor reception team members
  Who possess a good command of English and has excellent communication skills
  Who share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
  Who possess a good command of English and has excellent communication skills
  Preferably with previous experience as a Front Office Team Leader/Supervisor in a hotel
 
  As a Front Office Team Leader you will receive:
 
  
   Birthday bonus of €250 (gross, paid in the month of your birthday)
   Competitive salary
   Tasty meal during shift
   Industry pension plan
   25 days holiday
   1 extra day off for your wellbeing
   Exciting job opportunities within PPHE Hotel Group across Europe
   Discounted hotel rates (extends to the Radisson Hotel Group worldwide and family & friends)
   50% F&B discount at our restaurants and bars (for your whole party)
   Travel compensation (max €200 net pm based on full-time employment)
   Recommend a friend scheme (earn up to €750 for each friend who joins us)
   8% holiday allowance (paid yearly in May)
   Flexible working policy (if applicable)
   Annual company parties and outings
   Exclusive discounts in the employee benefit store (www.personeelsvoordeelwinkel.nl)
   Discount on the collective health insurance from VGZ
   Departmental incentive schemes
   Great (online) Learning & Development opportunities to grow your career
   An advanced onboarding program
   Access to the hotel gym during low peak hours
  
  
   and more…
  
  Renowned for creating memorable moments, Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
 
 
 
  We are a highly diverse organization. For us, it is a source of strength. It keeps us creative. That is why we are working to create an environment where everyone feels included, no matter what their background or orientation.
 
  Apply now and join one of the best places to work in hospitality “The Caterer 2021”
 
 
  Park Plaza. Be part of it.
 


Front Office Team Leader

Requirements

Responsibilities

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Park Plaza

Mission & Purpose