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FT Trafford Kids Sales Adviser

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schuh

8d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Manchester

AI generated summary

  • You must be available to work between 7am-11pm with full flexibility. Previous experience isn't essential, but customer service or retail experience is preferred. Full training is provided.
  • You will deliver exceptional customer service, provide fitting assistance, manage stock, process transactions, maintain cleanliness, and help with store operations while meeting sales targets.

Requirements

  • Candidates must be available to work during the hours of 7am-11pm. Full flexibility would be highly desirable.
  • Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

Responsibilities

  • Delivering the highest level of customer service possible to both child and their parent/guardian
  • Offering our free measure and fitting service to our little customers
  • Providing in depth product knowledge
  • Striving to meet KPIs and personal targets
  • Processing payments, customer orders and reservations
  • Stock management and shop floor merchandising
  • Maintaining high standards both on shop floor and in back areas
  • Assisting with opening/shutdown procedures

FAQs

What are the working hours for this position?

The role requires availability to work from 7am to 11pm, covering 5 out of 7 days per week for a total of 37.5 hours.

Is previous experience required for this job?

Previous experience is not essential, but customer service and/or retail experience would be preferable. Full training will be provided.

What kind of discounts can employees expect?

Employees can enjoy up to 40% product discount for themselves and their loved ones, as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear at work.

How many days of holiday do employees receive?

Employees receive up to 29 days of holiday (including bank holidays), increasing to 34 days after three years of service.

What support is available for employee wellbeing?

Employees have access to an employee assistance programme which includes resources, helplines, and Virtual GP services to support their wellbeing.

Is there a pension scheme available?

Yes, a pension scheme is provided to help employees save for the future.

What is schuh's approach to diversity and inclusion?

schuh promotes diversity and inclusivity, empowering employees to be themselves while ensuring fair treatment for colleagues and customers from all backgrounds.

How can I contact the Talent Acquisition Team for more information?

You can contact the Talent Acquisition Team by emailing talent@schuh.co.uk for any questions or additional information.

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schuh

You do you and schuh does shoes.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1981
Founded Year

Mission & Purpose

Born in Edinburgh in 1981, schuh was launched with a name that no one could pronounce; shoes that no one liked and and a retail experience that no one had seen before. We were different. Our early success was down to celebrating those differences and shaking up the conventional ‘shoe shop’ by challenging the carpeted shop floor, 50 shades of brown, and the toe-pinching world of family run shoe shops. schuh wasn’t a shoe shop, it was a fashion store that sold shoes. The volume of stock and the variety of colours packed into the smallest spaces created something previously never seen in the footwear market. People soon knew how to pronounce the name, they started loving our shoes and the opportunity to express themselves through what they put on their feet. Fast forward a few years and we have stores throughout the UK, Ireland and the Channel Islands with a phenomenal online business. What hasn’t changed is our independent spirit, our belief and doing things differently and allowing everyone to express themselves through their shoes. schuh is now recognised as one of the most loved and most innovative retailers around and that’s thanks to all the great people that make us, schuh.