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Full Time Assistant Store Manager - (Store#3290 Cobblestone)

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Pet Valu

Jul 30, 2024

  • Job
    Full-time
    Junior (1-2 years)
  • Calgary, +1
  • Quick Apply

AI generated summary

  • You should have strong leadership skills, retail experience, and a passion for pet care to assist in managing store operations and ensure excellent customer service.
  • You will assist in daily operations, oversee staff, manage inventory, ensure excellent customer service, and support store management to achieve sales goals and maintain store standards.

Requirements

  • Minimum of 2 years customer service and retail store management experience
  • Enthusiasm for learning & growth in pet care industry
  • Possess outgoing and friendly personality with strong customer service skills
  • Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
  • Ability to have reliable means of transportation to and from the store
  • Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
  • Capacity for understanding inter-team conflicts and escalating when necessary
  • Working knowledge of POS system
  • Ability to lift 50lbs repetitively
  • Industry experience an asset

Responsibilities

  • Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g.Humane society)
  • Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
  • Operational Standards/Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level
  • Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork
  • Business Results coordinate efforts of store staff to achieve targeted results
  • Other duties and tasks as required
  • Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
  • Capacity for understanding inter-team conflicts and escalating when necessary

FAQs

What is the location of the Assistant Store Manager position?

The location of the Assistant Store Manager position is Grande Prairie, Alberta.

What company is offering this Assistant Store Manager position?

The position is offered by the Pet Valu family of stores, which includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol, and Total Pet.

What are the key responsibilities of an Assistant Store Manager at Pet Valu?

Key responsibilities include coaching and developing the store team, ensuring customer service standards are met, managing staff recruitment and training, maintaining operational standards and inventory, coordinating administrative activities, and working towards achieving targeted business results.

What qualifications are required for this position?

Candidates must have a minimum of 2 years of customer service and retail store management experience, an enthusiasm for learning in the pet care industry, a friendly personality with strong customer service skills, and the ability to work on weekends and evenings. Reliable transportation to and from the store is also necessary.

What benefits do employees receive in this role?

Employees receive management training, product knowledge, employee discounts, competitive wages, paid benefits, and a pet-oriented career-building environment.

Is prior experience in the pet industry required for this position?

While industry experience is considered an asset, it is not explicitly required for the Assistant Store Manager position.

What physical requirements are there for the Assistant Store Manager position?

The position requires the ability to lift 50 pounds repetitively.

How does the Assistant Store Manager contribute to the community?

The Assistant Store Manager ensures that customer service standards are met and maintains courteous relationships within the community, including partnerships with local shelters and pet food banks.

Who should apply for this Assistant Store Manager role?

Individuals who are passionate about pets, have management experience in retail, and are enthusiastic about providing excellent customer service are encouraged to apply for this role.

What type of training does Pet Valu provide to its Assistant Store Managers?

Pet Valu provides management training and product knowledge to help Assistant Store Managers effectively lead their teams and serve customers.

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Pet Valu

#loveliveshere

Retail & Consumer Goods
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Pet Valu is Canada’s leading retailer of pet food and pet-related supplies with over 700 corporate-owned or franchised locations across the country. For more than 40 years, Pet Valu has earned the trust and loyalty of pet parents by offering knowledgeable customer service, a premium product offering and engaging in-store services. Pet Valu’s neighbourhood stores offer more than 7,000 competitively priced products, including a broad assortment of premium, super premium, holistic and award-winning proprietary brands. To learn more, please visit: www.petvalu.ca.