FAQs
What is the employment type for the Customer Service & Sales Consultant position?
The employment type is permanent.
Where is the Telstra Store located for this position?
The Telstra Store is located at Lakeside Joondalup Shopping City, 420, T208/208A Joondalup Dr, Joondalup WA 6027, Australia.
What are the closing date and time for applications?
The closing date for applications is 14 February 2025 at 11:59 PM.
What benefits do team members receive at Telstra?
Team members receive benefits such as team performance-related commission, 30% off Telstra services, continuous training, exclusive discounts across 240 brands and partners, and 16 weeks paid parental leave for primary and secondary carers.
What skills are important for the Customer Service & Sales Consultant role?
Important skills include the ability to build connections with customers, develop customized solutions, a drive to exceed sales targets, eagerness to learn, and experience in a customer-facing role.
What does the hiring process involve after submitting an application?
After submitting your application, the next step involves an assessment supported by their partner, HireVue.
Is Telstra committed to diversity and inclusion in the workplace?
Yes, Telstra actively seeks individuals from various backgrounds and has a zero tolerance for harassment, prioritizing a workplace culture where everyone is safe and can thrive.
What type of work environment can employees expect at Telstra?
Employees can expect a fast-paced and busy retail environment that emphasizes excellent customer service while managing multiple tasks.
Is prior experience in a customer-facing role required for this position?
Yes, experience in a customer-facing role is required for this position.
Can applicants request flexibility in their work arrangements?
Yes, applicants are encouraged to discuss what flexibility means to them when applying.