FAQs
What is the job title for this position?
The job title is Full Time Medical Information Specialist.
Is this position remote?
Yes, this position is a Full Time remote role.
What hours will I be working?
The hours of work are from 2pm to 1am, four days a week.
What qualifications are required for this role?
A minimum of a Bachelor's degree in a Life Science is required.
What skills are necessary for success in this role?
Excellent written and verbal communication skills, customer service skills, and strong organizational, time management, and prioritization skills are necessary.
Will I have the opportunity for career growth?
Yes, there are opportunities for career growth and development within the organization.
How should I respond to customer inquiries?
You should respond to customer inquiries in a timely manner through their preferred channel, such as email, telephone call, or letter.
Are there any travel requirements for this position?
The position has minimal travel requirements.
What is the focus of the Medical Information Specialist role?
The focus is on responding to product and disease area inquiries, supporting patient care, and enhancing client engagement.
How will my inquiries be documented?
All inquiries must be accurately documented in GMI Connect IM, including the appropriate use of comments fields when escalating inquiries.