FAQs
What is the role of a Sales Associate at Lowe's?
The Sales Associate, also referred to as a Customer Service Associate, is responsible for providing top-notch customer service, assisting customers with locating and selecting products, and ensuring customer needs are met while shopping at Lowe's.
What kind of benefits do you offer to employees?
Lowe's offers several benefits including competitive pay, multiple health insurance options, tuition assistance programs, a company-matching 401(k), an Employee Stock Purchase Program, and a 10% Associate Discount.
What are the key responsibilities of a Sales Associate?
Key responsibilities include welcoming and assisting customers, handling merchandise, down stocking and replenishing supplies, processing orders accurately, guiding customers through their shopping experience, and preparing merchandise based on customer needs.
What are the minimum qualifications for this position?
Minimum qualifications include 6 months of experience using a computer and common retail technology, basic reading, writing, and arithmetic skills, the ability to perform physical duties including lifting, and the capability to work while standing for prolonged periods.
Is prior retail or customer service experience required?
While 6 months of experience in retail or customer service is preferred, it is not mandatory. However, such experience would be beneficial.
Are there opportunities for training and skill development in this role?
Yes, associates can take advantage of educational opportunities, including a tuition assistance program and the Track to the Trades program for learning new trade skills.
Are bilingual skills preferred for this position?
Yes, bilingual skills are preferred as they can enhance communication with a diverse customer base.
What type of working conditions can I expect?
Working conditions can vary, as associates may work indoors and outdoors, experiencing different climates and exposure to varying noise levels and environmental conditions.
Will I need to travel for this position?
This role does not typically require regular travel, but there may be occasional travel for meetings, training, or to support neighboring stores.
Does Lowe's have a commitment to diversity in hiring?
Yes, Lowe's strongly encourages applications from diverse candidates, including bilingual individuals, military, and veteran talent, reflecting its commitment to growth and teamwork in the community.