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Full Time - Sales Associate - Building Materials - Day

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations

AI generated summary

  • You need 6 months of computer and retail experience, basic math skills, ability to lift 25lbs, and bilingual abilities. Relevant trade certification is a plus.
  • You will assist customers, manage inventory, process orders, prepare merchandise, and provide friendly service while performing various store duties as needed.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the role of a Sales Associate at Lowe's?

The Sales Associate, also referred to as a Customer Service Associate, is responsible for providing top-notch customer service, assisting customers with locating and selecting products, and ensuring customer needs are met while shopping at Lowe's.

What kind of benefits do you offer to employees?

Lowe's offers several benefits including competitive pay, multiple health insurance options, tuition assistance programs, a company-matching 401(k), an Employee Stock Purchase Program, and a 10% Associate Discount.

What are the key responsibilities of a Sales Associate?

Key responsibilities include welcoming and assisting customers, handling merchandise, down stocking and replenishing supplies, processing orders accurately, guiding customers through their shopping experience, and preparing merchandise based on customer needs.

What are the minimum qualifications for this position?

Minimum qualifications include 6 months of experience using a computer and common retail technology, basic reading, writing, and arithmetic skills, the ability to perform physical duties including lifting, and the capability to work while standing for prolonged periods.

Is prior retail or customer service experience required?

While 6 months of experience in retail or customer service is preferred, it is not mandatory. However, such experience would be beneficial.

Are there opportunities for training and skill development in this role?

Yes, associates can take advantage of educational opportunities, including a tuition assistance program and the Track to the Trades program for learning new trade skills.

Are bilingual skills preferred for this position?

Yes, bilingual skills are preferred as they can enhance communication with a diverse customer base.

What type of working conditions can I expect?

Working conditions can vary, as associates may work indoors and outdoors, experiencing different climates and exposure to varying noise levels and environmental conditions.

Will I need to travel for this position?

This role does not typically require regular travel, but there may be occasional travel for meetings, training, or to support neighboring stores.

Does Lowe's have a commitment to diversity in hiring?

Yes, Lowe's strongly encourages applications from diverse candidates, including bilingual individuals, military, and veteran talent, reflecting its commitment to growth and teamwork in the community.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.