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Full Time - Sales Associate - Outside Lawn & Garden - Day

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  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
  • South Bend

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the main responsibility of a Sales Associate in the Outside Lawn & Garden department?

The main responsibility is to welcome customers, assist them in finding the right products and services for their home improvement needs, and provide top-notch customer service throughout their shopping experience.

Are there any specific qualifications required for this position?

Yes, a minimum of 6 months experience using a computer and retail technology, as well as the ability to read, write, and perform basic arithmetic, is required. Candidates should also be able to lift at least 25 lbs unassisted.

What kind of benefits does Lowe's provide to its associates?

Lowe's offers multiple health insurance options, a tuition assistance program, a company-matching 401(k), optional Employee Stock Purchase Program, a 10% associate discount, and access to the Track to the Trades program for skill development.

Is prior retail or customer service experience preferred for this role?

Yes, 6 months of retail and/or customer service experience is preferred for this position.

Does this role require regular travel?

No, this role does not require regular travel; however, occasional travel to meetings, training, or to support neighboring stores may be necessary.

Are there opportunities for training and development at Lowe's?

Yes, associates have access to educational opportunities and training programs, including the Track to the Trades program to learn new trade skills.

What are the working conditions like for this position?

Working conditions vary by location and may include exposure to both inside and outside weather conditions, including extreme temperatures and varying climates, as well as potential noise and movement from equipment.

Is Lowe's an equal opportunity employer?

Yes, Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, gender, age, disability, or any other protected category under law.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.