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Full Time - Sales Specialist - Appliances - Day

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Lowe's Companies, Inc.

3d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Gadsden

AI generated summary

  • You need a high school diploma, 1 year in sales/customer service, 25lbs lifting ability, and experience with sales orders and product design. Bilingual skills and certifications are a plus.
  • You will assist customers, manage orders, monitor inventory, support pricing, train associates, and handle various sales and service tasks to ensure project completion and customer satisfaction.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the job title for this position?

The job title is Full Time - Sales Specialist - Appliances - Day.

What are the main responsibilities of a Sales Specialist at Lowe's?

The main responsibilities include providing customer service, serving as a point of contact for customers and vendors, monitoring inventory levels, performing price reviews, supporting checkout functions, training associates, and completing other assigned duties.

What minimum qualifications are required for this role?

The minimum qualifications include a High School Diploma or GED, 1 year of customer-facing sales experience, ability to read, write, and perform basic arithmetic, and the ability to lift 25lbs unassisted.

Are there any preferred qualifications for this position?

Yes, preferred qualifications include experience completing customer sales orders, promoting product services, designing customized products, relevant professional certification, and bilingual skills.

What benefits does Lowe's offer to its associates?

Lowe's offers benefits including bonus opportunities, health insurance options, a tuition assistance program, a company-matching 401(k), a 10% associate discount, and training programs.

Does this position require any travel?

This role does not require regular travel; however, occasional travel may be needed for meetings, training, or support to neighboring stores.

What is the work environment like for a Sales Specialist at Lowe's?

The work environment may vary, as associates could work indoors and outdoors, with possible exposure to different weather conditions including extreme heat or cold.

Is there a minimum sales performance expectation for this role?

Yes, associates are expected to have experience in sales or customer service with required sales goals or metrics.

What kind of training does Lowe's provide for associates?

Lowe's trains associates on the job and offers educational opportunities, including access to the Track to the Trades program.

Does this job encourage applications from specific communities?

Yes, Lowe's encourages bilingual, military, and veteran talent to apply and join the team.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.