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Full Time - Sales Specialist - Appliances - Day

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Lowe's Companies, Inc.

23d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Monroe

AI generated summary

  • You need a high school diploma or GED, 1 year in sales or customer service, ability to lift 25lbs, experience with sales orders, and CAD design skills; bilingual skills are a plus.
  • You will assist customers, manage orders, schedule installations, monitor inventory, support checkout, train team members, and perform pricing reviews while ensuring exceptional service.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the primary role of a Sales Specialist at Lowe's?

As a Sales Specialist, you will assist customers in finding products to meet their project needs, providing guidance and support to help them accomplish their home improvement goals.

What department will I be working in as a Sales Specialist?

You will be working in one of the following departments based on hiring needs and your skill set: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.

What are the minimum qualifications needed for this position?

The minimum qualifications include a High School Diploma or GED, 1 year of customer-facing sales experience, the ability to read, write, and perform basic arithmetic, and the capacity to lift 25lbs unassisted.

Are there opportunities for bonuses in this role?

Yes, you can earn more from your sales performance through additional bonus opportunities.

Does Lowe's offer health insurance benefits?

Yes, Lowe's provides multiple health insurance options as part of the support for associates' well-being.

Is training provided for new associates?

Yes, as a Sales Specialist, you will have opportunities to train other associates through on-the-job training and coaching.

Do I need any specific sales-related licensure for this job?

You may need to obtain sales-related licensure or registration if required by law in your state, and Lowe's will support and fund this requirement.

Is experience in the appliance department preferred for this role?

Yes, having experience in completing customer sales orders and promoting product-related services for appliances is preferred.

Will I be exposed to varying work conditions in this role?

Yes, associates may work in both indoor and outdoor weather conditions, which can include exposure to extreme temperatures and varying climates.

Does Lowe's encourage diverse talent to apply for this job?

Yes, Lowe's strongly encourages bilingual, military, and veteran talent to apply and join the team.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.