FAQs
What is the primary role of a Sales Specialist at Lowe's?
The primary role of a Sales Specialist at Lowe's is to assist customers with their project needs by providing expertise, answering questions, and encouraging them to transform their project ideas into reality through the sale of products.
What qualifications are required to apply for the Sales Specialist position?
To apply for the Sales Specialist position, candidates must have a High School Diploma or GED, at least 1 year of experience in customer-facing sales or 6 months of Lowe’s retail experience, and the ability to read, write, and perform basic arithmetic.
Are there any preferred qualifications for this role?
Yes, preferred qualifications include 1 year of experience in completing customer sales orders, 1 year of experience promoting product-related services, 2 years of experience designing customized products using CAD systems, professional certifications related to the department, and bilingual skills.
What kind of training will I receive if hired as a Sales Specialist?
If hired as a Sales Specialist, you will receive on-the-job training on the sales floor, as well as ongoing coaching to help you develop your skills and achieve sales goals.
What benefits does Lowe's offer to its associates?
Lowe's offers a variety of benefits, including additional bonus opportunities based on sales performance, multiple health insurance options, a tuition assistance program, a company-matching 401(k), a 10% associate discount, and access to trade skills training through the Track to the Trades program.
Do Sales Specialists need to lift heavy items?
Yes, Sales Specialists may need to lift items; they should be minimally able to lift 25 lbs unassisted or over 25 lbs with or without accommodation, following guidelines that limit single lifts to 75 lbs.
Where can I find more information about Lowe's benefits programs?
More information about Lowe's benefits programs can be found by visiting [Lowe's career benefits page](https://talent.lowes.com/us/en/benefits).
Will I be expected to handle customer orders and installations?
Yes, as a Sales Specialist, you will serve as a point of contact for customers and vendors in your department, which includes providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
Is prior experience in the cabinets department required for this position?
While prior experience in the cabinets department is preferred, it is not strictly required. Candidates with a strong background in customer sales and interest in home improvement are encouraged to apply.
What are the working conditions like for this role?
Working conditions vary by location, and Sales Specialists may be exposed to both indoor and outdoor environments with varying weather conditions, including extreme temperatures, as well as noise from equipment and other activities.
Does this role require regular travel?
This role does not require regular travel, but there may be occasional travel needed for meetings, training, or to support neighboring stores.