Logo of Huzzle

Home

Matches

Explore

Manage

Full Time - Sales Specialist - Flooring - Closing

image

Lowe's Companies, Inc.

3d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Martinsville

AI generated summary

  • You need a high school diploma or GED, 1 year of sales/customer service experience, ability to lift 25lbs, sales order completion, design experience, and bilingual skills preferred.
  • You will provide customer service, manage orders and installations, monitor inventory, perform price reviews, train associates, and support checkout functions in your department.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the role of a Sales Specialist at Lowe's?

A Sales Specialist is responsible for assisting customers in finding the products they need, providing information about product specifications, features, promotions, and financing options, and helping customers successfully complete their home improvement projects.

What are the key responsibilities of this position?

Key responsibilities include providing customer service, processing and tracking customer orders, monitoring inventory levels, conducting price reviews, supporting checkout functions, training associates, and completing other assigned duties.

What qualifications are required for this Sales Specialist position?

The minimum qualifications include a High School Diploma or GED, 1 year of experience in customer-facing sales or 6 months of Lowe’s retail experience, basic arithmetic skills, and the ability to lift 25lbs unassisted, among other requirements.

Are there any preferred qualifications for this position?

Yes, preferred qualifications include experience in completing customer sales orders, promoting product-related services, designing customized products, obtaining professional certification related to the department, and bilingual skills.

What support does Lowe's provide to its employees?

Lowe's offers competitive pay, bonus opportunities based on sales performance, multiple health insurance options, a tuition assistance program, a company-matching 401(k), an associate discount, and opportunities to learn new trade skills.

Is previous experience in flooring required for this position?

While previous experience specifically in flooring is not required, 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics is necessary.

Are there opportunities for advancement at Lowe's?

Yes, Lowe's encourages employees to grow within the company, offering various growth opportunities and educational resources to support career progression.

Do Sales Specialists need to travel for their job?

This role does not require regular travel, but there may be occasional travel needed for meetings, training, or to support neighboring stores.

What are the working conditions for a Sales Specialist?

Working conditions may vary by location and can include both indoor and outdoor environments with exposure to different weather conditions, noise levels, and the need to lift various weights according to safety guidelines.

Does Lowe's offer equal employment opportunities?

Yes, Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, creed, sex, age, national origin, disability, or other protected categories.

image

Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.