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Full Time - Sales Specialist - Flooring - Day

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Lowe's Companies, Inc.

4d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Glendale, +1

AI generated summary

  • You need a high school diploma, customer-facing sales experience, basic math skills, ability to lift 25lbs, and experience with sales orders and product design; bilingual skills preferred.
  • You will assist customers with product needs, manage orders and installations, monitor inventory, support pricing, train associates, and perform various tasks as needed.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the primary responsibility of a Sales Specialist at Lowe's?

The primary responsibility of a Sales Specialist is to assist customers in finding products for their home improvement projects, provide expert product knowledge, and ensure customer needs are met to encourage successful sales.

What qualifications are required to apply for the Sales Specialist position?

Candidates must have a High School Diploma or GED, 1 year of customer-facing sales experience or 6 months of Lowe’s retail experience, and a year of experience in sales or customer service in a sales environment with required sales goals or metrics.

What benefits does Lowe’s offer to its employees?

Lowe's offers competitive pay, flexible schedules, bonus opportunities, multiple health insurance options, tuition assistance, a company-matching 401(k), a 10% associate discount, and trade skill training through the Track to the Trades program.

Is this position full-time or part-time?

This position is a full-time role.

Will I need to lift heavy items as a Sales Specialist?

Yes, you will need to minimally lift 25 lbs unassisted or over 25 lbs with or without accommodation. Associates are trained to follow lifting guidelines, and team lifts are used for heavier items.

Is sales-related licensure required for this position?

Yes, you must obtain sales-related licensure or registration if required by law in your state, and Lowe's will support and fund this requirement.

Do I need experience in a particular department to be hired as a Sales Specialist?

No specific departmental experience is required, but experience in customer-facing sales or knowledge related to the department you're applying for (like Flooring) is preferred.

What is the work environment like for a Sales Specialist?

The work environment requires moving throughout the store or garden center, engaging with customers, and may involve exposure to both indoor and outdoor weather conditions, as well as some physical demands like lifting and standing for prolonged periods.

Does Lowe's encourage diversity in its hiring practices?

Yes, Lowe's is committed to diversity and strongly encourages bilingual, military, and veteran talent to apply.

Will I receive training as a new Sales Specialist?

Yes, you will receive on-the-job training and coaching to develop your skills in the sales department.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.