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Full Time - Sales Specialist - Flooring - Day

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Lowe's Companies, Inc.

22d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Billings

AI generated summary

  • You need a high school diploma, 1 year in sales/customer service, ability to lift 25lbs, experience with design software, and preferred bilingual skills. Sales licensure may be required.
  • You will assist customers, manage orders, schedule installations, monitor inventory, train associates, and support checkout functions while ensuring project completion and pricing accuracy.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the primary role of a Sales Specialist at Lowe's?

The primary role of a Sales Specialist at Lowe's is to assist customers in finding the products they need, providing guidance on home improvement projects, and closing sales by discussing various product specifications, features, and financing options.

What are the minimum qualifications required for this position?

The minimum qualifications for the Sales Specialist position include a High School Diploma or GED, 1 year of experience in customer-facing sales, and basic proficiency in reading, writing, and arithmetic.

What are the preferred qualifications for applicants?

Preferred qualifications include 1 year of experience completing customer sales orders, 1 year of experience promoting product-related services, 2 years of experience designing customized products, professional certification related to the department, and bilingual skills.

Is there a training program for new associates?

Yes, new associates receive on-the-job training in their respective departments and are coached around development needs to ensure they are equipped to succeed in their roles.

What benefits does Lowe's offer to its employees?

Lowe's offers various benefits including health insurance options, tuition assistance, a company-matching 401(k), associate discounts, bonus opportunities based on sales performance, and access to programs like Track to the Trades for skill development.

Are there opportunities for career growth at Lowe's?

Yes, Lowe's supports career growth through various training programs and educational opportunities, allowing associates to advance within the company.

What is the typical work environment for a Sales Specialist?

The work environment for a Sales Specialist involves moving throughout the store or garden center, interacting with customers and vendors, and working in both indoor and outdoor conditions that may vary based on location and climate.

Is experience in flooring specifically required for this position?

While experience in flooring is preferred, it is not a strict requirement. The hiring decision will consider candidates based on their overall sales experience and skills relevant to the department available.

Will I need to obtain any sales-related licensure for this position?

Yes, you may need to obtain sales-related licensure or registration as required by law in your state, and Lowe's will support and fund this requirement.

What are the physical requirements for the Sales Specialist role?

The physical requirements include the ability to stand and sit for prolonged periods, lift a minimum of 25 lbs unassisted or over 25 lbs with accommodation, and follow guidelines for safe lifting practices.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.