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Full Time - Sales Specialist - Millwork - Day

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Mesa

AI generated summary

  • You need a high school diploma, 1 year in sales/customer service, basic math skills, ability to lift 25lbs, experience with customer orders, product services, and CAD design, plus bi-lingual skills.
  • You will assist customers, provide project estimates, manage orders, monitor inventory, perform price reviews, support checkout functions, and train associates while completing additional tasks as needed.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the role of a Sales Specialist at Lowe's?

The Sales Specialist assists customers in finding products, answering their questions, and helping them with their home improvement projects. They serve as the first point of contact and provide expert advice on product specifications, features, and promotions.

What kind of benefits do employees receive at Lowe's?

Employees at Lowe's receive various benefits including bonus opportunities based on sales performance, multiple health insurance options, a tuition assistance program, a company-matching 401(k), a 10% associate discount, and opportunities to learn new trade skills.

What qualifications do I need to apply for this position?

You must have a High School Diploma or GED, 1 year of customer-facing sales experience or 6 months of Lowe’s retail experience, and be able to read, write, and perform basic arithmetic.

Are there any preferred qualifications for the Sales Specialist position?

Yes, preferred qualifications include 1 year of experience in completing customer sales orders, promoting product-related services, designing customized products using CAD systems, and possessing bilingual skills.

What are the working conditions for this role?

The working conditions may vary by location, including exposure to both indoor and outdoor weather conditions. Associates may experience extreme temperatures, humidity, and noise, and are required to lift items following safety guidelines.

Is there any travel required for this position?

Regular travel is not required, but the role may occasionally involve traveling for meetings, training, or to support neighboring stores.

How does Lowe's support career growth for its employees?

Lowe’s supports career growth through opportunities for on-the-job training, a tuition assistance program, and programs like the Track to the Trades, which helps employees learn new trade skills.

Is there an age requirement for applying to this job?

While the job description does not explicitly mention an age requirement, candidates must meet the minimum qualifications, including having a High School Diploma or GED, which typically indicates a minimum age of 18.

What type of sales experience is needed?

You need at least 1 year of customer-facing sales experience with sales goals or metrics, or 6 months of Lowe's retail experience. Alternatively, 3 years of external customer-facing sales experience or 18 months of Lowe's retail experience can suffice if education qualifications are not met.

Does Lowe's hire bilingual candidates?

Yes, Lowe's encourages bilingual candidates to apply, as they value diverse skills and perspectives within the team.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.