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Full Time - Sales Specialist - Millwork - Day

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Carlsbad

AI generated summary

  • You need a high school diploma or GED, 1 year in sales/customer service, ability to lift 25lbs, and experience in order completion and product design, plus bilingual skills if possible.
  • You will engage customers, provide project estimates, manage orders, monitor inventory, support pricing, assist at checkout, train associates, and complete various assigned tasks.

Requirements

  • High School Diploma or GED
  • 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
  • 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
  • Able to Read, write, and perform basic arithmetic (addition and subtraction)
  • Able to stand and sit for prolonged periods
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
  • 1 year of experience in completing customer sales orders
  • 1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan
  • 2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design System
  • Professional certification related to the department being considered
  • Bi-lingual skills

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
  • Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
  • If in the Pro Department, focus on external accounts and outside sales and services
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
  • Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
  • Support all checkout functions, call buttons, departmental pages, or requests for assistance
  • Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
  • Complete other duties as assigned

FAQs

What is the role of a Sales Specialist at Lowe's?

As a Sales Specialist, you will assist customers in finding the products they need for their home improvement projects and provide expert consulting services to help close sales.

What are the minimum qualifications for this position?

Candidates must have a High School Diploma or GED, at least 1 year of experience in customer-facing sales or 6 months of Lowe's retail experience, and 1 year of experience in sales or customer service with required sales goals.

Is previous retail experience required for this job?

While it is preferred, candidates can qualify with 1 year of customer-facing sales experience or 6 months of Lowe's retail experience.

What types of departments will the Sales Specialist work in?

Sales Specialists may work in departments such as Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls, based on hiring needs.

What are some preferred qualifications for this position?

Preferred qualifications include 1 year of experience completing customer sales orders, promoting product services, designing customized products, professional certification related to the department, and bilingual skills.

What kind of support does Lowe's offer its employees?

Lowe's offers various benefits including competitive pay, flexible schedules, health insurance options, tuition assistance, a company-matching 401(k), and a 10% Associate Discount.

Are there opportunities for training and development?

Yes, Lowe's provides opportunities for training associates and offers programs such as the Track to the Trades program to help enhance skills.

Is travel required for this position?

This role does not require regular travel, but occasional travel may be necessary for meetings, training, or to support neighboring stores.

What are the working conditions like?

Working conditions may vary by location and might include exposure to inside and outside weather conditions, with potential exposure to extreme temperatures and noise.

How does Lowe's support diversity in hiring?

Lowe's encourages bilingual, military, and veteran talent to apply and is committed to inclusive hiring practices regardless of race, gender, or other protected categories.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.