Full Time - Sales Specialist - ProServices - Day

Lowe's Companies, Inc.

10d ago

Applications are closed

Job
Full-time
Junior Level
Customer Relations
Sales & Business Development
Northglenn

Requirements

Hold a high school diploma or equivalent.
1-2 years Sales experience with ability to identify and sell products based on customer needs
1-2 years Experience providing customer service with an understanding of identifying and resolving customer issues, assisting customers with locating products, greeting customers, answering phones, building relationships with customers, and thanking customers for their business
Be able to sit, bend, stand, move around the store, and lift items of up to 25lbs. unassisted.
Be available to work a variety of shifts, including nights and weekends.
Be able to use common retail technology, such as smart phones and tablets.
Obtain sales-related licensure or registration if required by law in your state
1-2 years of experience in sales or customer service in a sales environment with required sales goals or metrics
1-2 years experience entering and submitting customer sales orders, including special sales orders
Professional certification related to the department being considered
Bi-lingual skills

Responsibilities

Understand the Pro business to understand customer needs and assist in locating, demonstrating, selecting, quoting, and ordering merchandise.
Work with Lowe's Pro Supply to order products through the Fulfillment and Delivery network to service the customer.
Communicate information to customers regarding all the Service, Brand and Value benefits of using the Fulfillment and Delivery network with Lowe's Pro Supply.
Prospect and utilize CRM (Customer Relationship Management) to build customer relationships and streamline processes, to improve customer service, increase sales, and increase visibility to the service that Lowe's Pro Supply can provide.
Offer and assist to sign up for MVPs Pro rewards and partnership program and promote Pro Credit solutions and the Pro wallet.
Communicate information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs.
Cross-functionally train in other areas of the store to help deliver the best customer service as well as learn what Pros are buying across the store.
Complete other duties as assigned.

FAQs

What is the role of a Pro Sales Specialist at Lowe's?

The Pro Sales Specialist serves as a guide and consultant for Pro customers, helping them find the products and services needed for their projects while addressing their specific business challenges.

What qualifications are required for this position?

A high school diploma or equivalent, 1-2 years of sales experience, and customer service experience are required. Additionally, candidates should be able to lift items up to 25lbs unassisted and be available to work various shifts, including nights and weekends.

Are bilingual skills preferred for this role?

Yes, bilingual skills are preferred for the Pro Sales Specialist position.

What benefits does Lowe's offer to its associates?

Lowe's offers competitive pay, bonus opportunities, multiple health insurance options, a tuition assistance program, a company-matching 401(k), an optional Employee Stock Purchase Program, and a 10% Associate Discount among other benefits.

What are the working conditions for this job?

The working conditions may vary by location, involving both indoor and outdoor environments with exposure to various weather conditions and noise levels. Associates may also need to follow lifting guidelines.

Is travel required for this position?

Regular travel is not required; however, occasional travel may be necessary for meetings, training, or to support neighboring stores.

How can I learn more about Lowe's benefit programs and eligibility?

For more information about benefit programs and eligibility, you can visit the Lowe's benefits page at https://talent.lowes.com/us/en/benefits.

What does the pay range look like for this role?

The pay range for the Pro Sales Specialist position is between $18.50 and $20.75 per hour, depending on factors such as position offered, location, education, training, and experience.

What types of skills could help in succeeding in this role?

Skills in sales, customer service, problem-solving, and experience with customer relationship management (CRM) systems can be beneficial for success in this position.

Are there opportunities for professional development at Lowe's?

Yes, Lowe's provides opportunities for growth and skill development through programs such as the Track to the Trades and tuition assistance for further education.

Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods

Industry

10,001+

Employees

1921

Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.